We are a world-leading smart mobility SaaS company with over 2.8M subscribers across 23 countries, and we are looking for an Operations Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
Scheduling with our customers of all installations
Manage fast turnaround times and ensure installations has short lead times.
Handle customers enquiries via inbound calls and email correspondence.
Escalates enquiries or issues to relevant departments and ensure proper follow-up;
Ensure quality customer service and maintaining good phone etiquette;
Provide customer support activities;
Quality checking of new processed sales agreement;
Assist with any administrative duties and to perform any ad-hoc duties, as and when required.
Job Requirements:
Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.
Open for Fresh Graduates or with 6 months in any admin-related experience.
Proficient with Microsoft Office applications, must be skilled in Excel
Excellent communication and interpersonal skills
Willing to render overtime if needed
Highly organized and with a sense of urgency
Meticulous and with strong attention to details
Can work onsite in Makati City, NCR