Account Supervisor, Digital
About The Role
EvolveMKD is looking for a dynamic, energetic, and proactive Account Supervisor to join our Digital team. The Account Supervisor will have a creative and goal-oriented mind for all things influencer and social media, a proven track record of executing and generating results specifically for influencer marketing and social media campaigns, along with an analytical outlook. They should also be proactive with excellent problem-solving, organizational, and client management skills. This person will actively contribute creative, client-facing ideas and demonstrate strong ownership across all aspects of account management.
Company Overview
EvolveMKD was founded in 2014 by Megan Driscoll as a 100% independent, female-owned agency with a clear mission: to build something intentional, inclusive, and built to last. Twelve years later, that mission has evolved. What began as a PR and digital marketing agency has grown into a Brand Relations agency, exclusively dedicated to helping clients in healthcare, aesthetics, and biotech build and protect the relationships that matter most — the practitioners who recommend a brand, the consumers who champion it, and the media who keep coming back.
We thrive from our restless discontent, constantly looking to elevate our work and our skill set. We're building out a team of high performers with an uncommon level of modesty. Because no one is above the work. From every level, anyone can and does jump in. You'll never hear us say "That's not my job." We live and die off our credo, Be Kind, Don't Suck.
We’re proud to be certified as a Great Place to Work for the ninth year in a row. Additional Agency honors include: 2026 Quantum Certified Workplace, 2026 Digiday Top Workplaces and 2026 Inc. Magazine 5000 list of the fastest-growing private companies in America!
EvolveMKD is based in Manhattan, and we operate on a hybrid schedule (in-office 3 days a week on Tuesday, Wednesday and Thursday). Relocation assistance is not provided.
Key Responsibilities
Client and Agency Management
- Manage day-to-day client interactions with confidence and ease, providing excellent client service and serving as a primary point of contact
- Lead and execute consumer-first, results-driven client strategies and brand campaigns
- Own and maintain budget trackers, managing ongoing account budgets with accuracy and accountability
- Support new business development efforts, including contributing to and assisting in the preparation of new business presentations
Team Management
- Take a proactive approach to team management, effectively managing up and down across all levels of the business
- Provide leadership, direction, and guidance to junior team members, fostering growth and accountability
- Manage the day-to-day influencer and organic social workflows across accounts and junior team, as well as influencer-related vendors/agents/influencer agencies
Influencer and Social Media Strategy
- Strategize, ideate, and execute influencer campaigns, including:
- Conducting influencer outreach, campaign management, and performance tracking to ensure successful execution and measurable results
- Providing a unique POV of the influencer marketing space and applying to client teams to tell brands' stories
- Building and maintaining strong relationships with influencers, content creators, and industry leaders to identify collaboration opportunities and negotiate partnerships that align with client goals
- Managing influencer campaigns of all sizes, including events and partnerships with nano/micro-influencers, key-opinion leaders, macro influencers, and celebrity brand spokespeople
- Leading collaborative content development for contracted social media campaigns and outreach for earned coverage through gifting and coordinated experiences
- Strategize, ideate, and execute social media campaigns, including:
- Assisting with organic social media strategy development and implementation across various platforms
- Creating compelling social media content calendars, including copywriting, design briefs, and multimedia assets, to achieve client KPIs
- Monitoring social media trends, algorithms, and best practices to optimize content performance and stay ahead of industry change
- Supporting paid campaigns on primary platforms including Meta, TikTok, Instagram, and LinkedIn
- Providing reports as well as deeper audience and creative insights, and confidently leading client review of these insights
- Advising on paid amplification of influencer campaigns to drive online and offline actions
Details of Day-to-Day Role
- Day-to-day work includes executing our influencer and organic social media strategies across accounts, from assisting with concepting the content to overseeing their creative development, through managing the executions and providing campaign analysis:
- Influencer Identification and Vetting: Using BrandWatch, social platforms, our internal roster and personal relationships for sourcing and vetting influencer prospects
- Contracting: Manage contract negotiation with influencers (directly or via talent agents) ensuring clear scope of work and alignment on timeline and deliverables. Use existing contract templates and/or partner with our legal team to update contracts per specific needs
- Content Management: From concepting, to storyboarding, to advising on copywriting to align with client messaging and creative development, to execution of deliverables
- Paid Amplification: Strategize, ideate, and assist in the subsequent paid amplification of influencer campaigns across social platforms
- KPI Management: Ensure goals are clearly communicated, progress is regularly reviewed, and strategic adjustments are proposed to hit targets.
- Measurement and Reporting: Oversee junior team members who are monitoring, and reporting on influencer deliverables, analyze metrics, and ensure that ongoing and future efforts are optimized and ladder up to overall strategies
- Industry Trend Monitoring: Act as lead for the team continually monitoring for relevant trends in the influencer and social media space, as well as identifying marketing opportunities to propose new initiatives
Annual Base Salary Range: $82,000-$105,000 (Compensation and title will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.)
Qualifications:
- Minimum 6+ years of digital experience, with a strong focus on influencer and organic social
- Minimum 3+ years of Influencer Marketing experience, including but not limited to: Vetting and auditing influencer research, contracting, relationship-building, and experience across influencer tools
- Agency experience is a must. Previous experience working with PR counterparts either at a PR agency or through agency partners is required
- Previous beauty, healthcare, aesthetic, and/or consumer lifestyle is required; consumer healthcare experience is a plus
- 2+ years of management experience
- Excellent written communication skills are required. Excellent writing in various formats including succinct and polished and client-facing emails, on-brand social copy, longer-form brand positioning statements, creative concepts, presentation skills, etc.
- Advanced knowledge of social media platforms including Facebook, Facebook Ads Manager/Business Manager, Instagram, TikTok, and LinkedIn. Experience with other channels including X, Pinterest, and emerging platforms
- Ability to prioritize excellent client partner service above all else in a digital and PR environment; flexibility to adjust to an all-hands-on-deck approach
- Comfortable partnering across all levels of the business to drive success
- Knowledge of and experience with using social media management tools (e.g. BrandWatch, etc.)
- Experience in Microsoft Word, Excel, PowerPoint, G Suite
- Baseline knowledge of display/programmatic, mobile, video, e-newsletters, blogs, and websites
- Time management skills to meet deadlines without sacrificing quality/attention to detail
- Problem-solving skills to improve efficiency among team workflow/process and be able to provide open, honest feedback to senior team on growth
Benefits Include:
- Competitive salary based on experience
- Performance-based spot bonus program
- Generous contribution to healthcare, dental, and vision plans
- 401K with company match and profit-sharing opportunities
- Shareholder program eligibility at 3+ years of tenure
- Flexible PTO, Summer Fridays, and generous company holiday schedule
- Summer WFH Program
- Commuter benefits + FSA
- Cell phone reimbursement
- $1,000 annual medical & wellness reimbursement
- $20,000 family planning & life event benefit (covers family planning, gender-affirming care, and pet adoption)
- Paid reproductive loss leave
- Paid parental leave
- Paid caregiver leave
- Paid volunteer days
- Learning and development opportunities
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