The Senior IT Project Manager will lead project and product management activities for the Port Modernization Project, a comprehensive initiative consisting of multiple interrelated technology projects designed to modernize the Port's business systems and operations. Key initiatives include the development and implementation of an enterprise-scale Salesforce-based system, configuration and implementation of Kahua, a construction project management platform, modernization of harbor management systems, integration with the City's PermitSF and People & Pay systems, and development of a comprehensive payments infrastructure. The position will also support additional technology modernization initiatives as the program evolves.
The essential duties of this position include, but are not limited to, the following:
- Develop project roadmaps, timelines, and implementation strategies to support the Port Modernization Project.
- Establish and manage project schedules, milestones, deliverables, and priorities to ensure timely execution.
- Collaborate with technical leads and key stakeholders to establish product direction, evaluate feature tradeoffs, and prioritize project requirements.
- Organize and coordinate advisory groups and stakeholder committees to facilitate project planning, decision-making, and implementation.
- Partner with user researchers and external consultants to plan and guide user research, discovery, and requirements-gathering activities.
- Identify and assess user needs in collaboration with technical teams and Port stakeholders to ensure technology solutions align with business and operational requirements.
- Evaluate and improve business workflows and processes in collaboration with user researchers and Port staff to enhance operational efficiency.
- Prepare and present project status reports, progress updates, and recommendations to internal and external stakeholders, including Port leadership.
- Identify and engage change champions across Port business units to support organizational readiness, user adoption, and feedback on new technology solutions.
- Manage and prioritize project and product backlogs to align development activities with business needs and project objectives.
- Lead and facilitate Agile ceremonies, including sprint planning, backlog refinement, sprint demonstrations, and retrospectives.
- Build consensus among stakeholders to resolve competing priorities, address project challenges, and support informed decision-making.
- Serve as the Port's product owner for technology solutions implemented by external partners, providing direction and ensuring deliverables meet business requirements.
Candidates must meet one of the following:
- A bachelor's degree in Computer Science, Information Technology or other related field; AND four (4) years of experience implementing and managing integrated information systems projects; OR
- Eight (8) years of experience implementing and managing integrated information systems projects.
Desirable Qualifications (Ideal Candidate)
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
The Ideal Candidate Will Have:
- Extensive experience managing information technology and/or construction projects.
- Experience working in business areas such as maritime, real estate, construction, engineering, planning, or environmental management.
- Experience collaborating with external consultants and contractors to execute technology projects.
- Experience managing internally executed technology modernization projects.
- Experience managing a portfolio of projects.
- Experience facilitating user research initiatives.
- Demonstrated experience working effectively in large and medium-sized organizations.
- Experience performing product management responsibilities on software development or implementation projects.
- A strong commitment to advancing the Port's values of equity, inclusion, transparency, and environmental stewardship.
Verification
Please make sure it is clear on your application exactly how you meet the minimum qualifications. Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Important Note(s):
- Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
- One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
- Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.
- Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
Selection Procedures
Applications will be screened for relevant qualifying experience. Additional mechanisms may be implemented in order to determine candidate’s qualifications. Only those applicants who most closely meet the requirements for this position will be invited to participate in the selection process.
Note: Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.
- Select the “Apply Now” button and follow instructions on the screen.
Human Resources Analyst Information: If you have any questions regarding this recruitment, please send your inquiries to Victor Mena at victor.mena@sfport.com.
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Right to Work
- Copies of Application Documents
- Diversity Statement
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.