External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary Overview The Wake Forest University School of Business is seeking qualified candidates for the role of Associate Director, Integrative Student Services – MBA Program. Working as part of a dynamic, innovative, and collaborative Student and Academic Services team, this role manages the day-to-day operations of an engaging, supportive, and inclusive graduate student experience in a professional school setting. Serving as a key practitioner within an integrated model, this role intentionally connects advising and coaching, student success and wellbeing, engagement and transition programming, and overall student support. In close partnership with faculty colleagues and functional area partners, this position integrates academic and student services to enable holistic student development, success, and institutional excellence. This is a full-time, in-person position located on the Reynolda Campus in Winston-Salem, NC. Job Description About the Role Essential Functions: Coordinates operational, logistical, and administrative functions associated with the MBA program student experience. Works in an advising capacity with individual students, student teams, and student leaders. Provides academic advising and coaching to MBA Program students. Champions a student success orientation across the program experience, continuously assessing student needs and working proactively to support success on individual and group levels. Develops and coordinates marquee program events (e.g., new student orientation/transition programming, team-building events, milestone celebrations, and other co-curricular events), including liaising with internal and external stakeholders where appropriate. Designs and facilitates student experiences in extra-curricular contexts in pursuit of the school’s strategic vision and supports relevant curricular and co-curricular student experiences in collaboration with relevant faculty and staff. Works directly to identify and support students in personal, social, or academic distress. Manages regular student-facing communications that include engagement and leadership opportunities, resources, upcoming events, feedback venues, as well as relevant deadlines/deliverables. Collaborates to plan and deliver effective new student orientation experiences and ongoing transition, including systematic identification of student needs from matriculation through graduation. Actively collaborates with and creatively engages colleagues serving in other functional areas (Enrollment Management, Market Readiness & Employment, Registrar, etc.) as it relates to the student experience. Participates in Graduate Integrative Student Services cross-team efforts and collaborations in support of a wide range of graduate business students. Other Functions: Leads the planning and logistics of MBA Immersion trips (National & International) while supporting faculty trip leaders. May provide leadership or direction to student workers or more junior staff. Other relevant duties as assigned. Required Education, Knowledge, Skills, Abilities: Bachelor’s degree plus at least three to five years of relevant experience, or an equivalent combination of education and experience. Ability to effectively work with a broad spectrum of student populations, staff, and faculty colleagues. Ability to exercise sound judgment in determining when to seek assistance from others. Demonstrated ability to positively influence colleagues and invite successful collaborations across administrative units. Knowledge and understanding of academic cultures, rules, and regulations, including knowledge of the Family Educational Rights and Privacy Act (FERPA). Ability to work independently with minimal supervision on a variety of complex tasks concurrently, and the ability to prioritize tasks against key goals. Ability to build strong, respectful, and inclusive communities where interpersonal exchange and differences are appreciated and supported. Excellent organizational skills, with accuracy and attention to detail. Strong interpersonal skills, including verbal and written communication, and listening capabilities. Ability to adapt to changing work environments. Ability to work beyond the standard workday, including nights and weekends, for programs and special events. Preferred Education, Knowledge, Skills, Abilities: Master’s degree in student affairs/personnel administration or a closely related field, as well as three to five years of experience, or an equivalent combination of education and experience. Accountabilities: Responsible for own work. May provide leadership or direction to student workers or more junior staff. Manage budget in areas of responsibility. Physical Requirements: Work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions: Climate controlled, office setting. Additional Job Description This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. About Us Wake Forest University Wake Forest University is a private, coeducational institution dedicated to academic excellence in liberal arts, graduate, and professional education. With over 5,400 undergraduates and 3,400 graduate and professional students, the student-faculty ratio is 11:1. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the Atlantic Coast Conference (ACC). Since its founding, the University has adopted the motto Pro Humanitate, which is exemplified by a deep institutional commitment to public service and engagement with the world. For more information, visit: https://about.wfu.edu/. Wake Forest University is located in Winston-Salem, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. A family-friendly city with high quality schools, a wide selection of restaurants and shops, outdoor recreational activities, and numerous special events, it is known for its vibrant and thriving arts and innovation scenes. Residents enjoy proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, and a very reasonable cost of living. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a small town. For more information, visit: www.visitwinstonsalem.com. The School of Business The AACSB-accredited, nationally ranked Wake Forest University School of Business offers undergraduate academic programs in Accountancy, Finance, Business and Enterprise Management, and Decision Analytics as well as graduate programs encompassing the Master of Science in Accountancy (MSA), Master of Science in Business Analytics (MSBA), Master of Science in Management (MSM), and Master of Business Administration (MBA - on-ground, hybrid and online). Courses are offered at the beautiful home campus in Winston-Salem, the Wake Forest University Charlotte Campus, and/or online depending upon the chosen program. Wake Forest University continues to rank as a top school for undergraduate business education (ranked in the Top 15 by Poets & Quants for Best Undergraduate Business Programs in 2026). Wake Forest MSA students have earned the #1 CPA Pass Rate more than any other school in the past 25 years, and the MSA Program has been listed as a “Top 20 Program” by the Public Accounting Report. For 2026, U.S. News & World Report ranked the part-time MBA Program #1 in North Carolina and Top 30 in the nation while The Economist ranked the MSM Program as #2 in Career Opportunities and #5 overall for 2021. For more information about the School of Business, visit: https://business.wfu.edu/. Farrell Hall and the Charlotte Campus Located on the main campus of Wake Forest University, Farrell Hall is an inspiring, four-level, 130,000-square foot structure featuring state-of-the-art technology and groundbreaking design to create an environment in which faculty-staff-student engagement and interaction thrives. Located in The Pearl within Charlotte’s midtown innovation district, the Howard R. Levine Center for Education is the new home to the WFU Charlotte Campus and houses our on-ground and hybrid MBA Programs. To learn more about careers at Wake Forest University, the Winston-Salem community and our other locations and entities, please visit our Career Site at https://hr.wfu.edu/careers/. Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700. About WFU: Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative. Winston-Salem, North Carolina Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.

Associate Director, Integrative Student Services - MBA Program, School of Business.

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