Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques. Job Description Income growth and customer acquisition: Income growth and customer acquisition. Identify, research and create a target list for potential new clients for sourcing and engagement. Increase and grow (income) in line with agreed targets by generating ongoing referral business (high value switches) primarily from new clients that are banked outside of Absa. | Market Intelligence: Market Intelligence. Develop and maintain an understanding of market trends and individual lifecycle challenges and opportunities facing clients to offer solutions that meet clients needs. Develop and maintain an understanding of competitor bank offerings including products, pricing, services etc | Risk & Compliance: Risk & Compliance Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training e.g. NCA, FAIS, FICA, CPA, etc | Relationship management: Relationship management. Identify the clients’ requirements prior to call, undertake pre‐call planning involving necessary product partners to prepare effective pitch and communication of the Business Banking CVP. | : | : | : | : Education Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required) At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond. From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger. Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market. Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage. At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.

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