Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Key Accountabilities Deliver projects, initiatives, and process improvements in line with agreed scope, quality standards, and timelines. Elicit, document, and maintain user requirements, project changes, and standard operating procedures (SOPs); provide timely training and updates to relevant stakeholders. Conduct post‑implementation reviews to identify and resolve any issues or implementation gaps. Provide support for business‑as‑usual (BAU) activities as required. Ensure full compliance with risk management and regulatory requirements in accordance with Group and country standards Job Duties & responsibilities Deliver projects, initiatives, and process improvements in line with agreed scope, timelines, and quality standards. Gather, analyse, and document business and user requirements in collaboration with business and technology stakeholders. Maintain key project documentation, including requirements, change requests, SOPs, and implementation artefacts. Support testing, implementation, post‑implementation reviews, and BAU issue resolution. Manage risks and stakeholder communications, ensuring compliance with internal policies and regulatory requirements. Providing support to BAU when required Any other responsibilities that may be assigned by Management from time to time. Experience Minimum 3-5 years experience delivering projects, initiatives, or process improvements within payments, cash, or treasury operations, or extensive hands‑on experience in a payments, treasury, or other banking operations environment. Knowledge of treasury products (e.g. Money Markets, Fixed Income, Bonds/Repos, NCDs) and payments/cash management products (e.g. SWIFT, RTGS, BECS, BPAY, Term Deposits). Knowledge such as RITS, Swift, Austraclear, and Murex systems desirable. Good understanding of operational policies, processes, and internal controls. Knowledge or understanding in AML/CTF and sanctions monitoring, including IFTI reporting. Strong verbal and written communication skills, with the ability to communicate complex operational and regulatory concepts to stakeholders. Detail-oriented team player with a proactive approach to continuous improvement and learning. Ability to effectively engage and communicate with internal and external stakeholders. Strong analytical and problem-solving skills. Location: DBS Sydney Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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