Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Objective Accomplish the job objective and perform the principal responsibilities while achieving the agreed Key Performance Indicators (KPI) annually. All work performed by the team must be in accordance with established procedures, bank policies, and code of conduct. Job Responsibilities Handle the processing of inward / outward CHATS & TT, fund transfer, and related activities (including MIS and regulatory reporting) in accordance with established procedures, risk control, bank policies, guidelines, and service standards. Handle the receipt of customer instructions and confirmation with customers in accordance with established procedures, risk control, bank policies, guidelines, and service standards. Handle and respond to inquiries and requests from internal and external partners and customers regarding transaction processing and related matters. Handle general clerical tasks, such as reconciling work done, filing, etc. Provide suggestions for streamlining operational procedures, increasing productivity, enhancing operational control, and achieving resource utilization (for volume surges) by means of the DBS Management System continuously. Support any initiatives, new services, and perform coordinator roles as designated (e.g., BCP coordinator, PC coordinator). Provide coordination and work collaboratively with section members in completing the section’s responsibilities. Promote and encourage open and good communication amongst all levels of members. Comply with UDMA Policy requirements as well as UDMA governance processes, control, and support tasks if required. Adhere to and comply with the rules, guidelines, and regulatory requirements of the Bank, HKMA, MAS, etc., pertaining to operations. Escalate exceptional, outstanding, or suspicious transactions to the section manager and other relevant parties for necessary action per the Incident Management Policy. Public holiday duty may be required. Job Requirements Demonstrated ability to adhere to established procedures, bank policies, and codes of conduct. Commitment to achieving agreed Key Performance Indicators (KPI) annually. Strong collaboration and communication skills to work effectively within a team environment. Compliance mindset with a strong understanding of operational risk control and regulatory requirements. APPLY NOW! We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Senior Associate/Associate, Specialist, Operations, Trns Svcs-Treasury/Cash Mgmt, Corporate Banking Operations.

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