Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. As a Solution Engineer Associate, you will begin your journey within Infobip’s Solution Engineering division by learning how our products, solutions, and business support customers across different industries. You will work closely with mentors and experienced team members while contributing to solution proposals, technical design, integrations, and customer implementations. This role gives you exposure to both technical and business topics, with opportunities to develop as a generalist or grow into specialized areas such as CX consultancy, product expertise, or industry-focused solution engineering. You will help customers understand the value of Infobip solutions and services while building foundational technical and consulting capabilities. What you’ll do Develop an understanding of customers’ businesses and support the identification of solutions and products that address their needs Assist in designing solutions and preparing simple technical solution and service integration plans Collect technical requirements and support the preparation of technical and security questionnaires Conduct product demos and support proof-of-concept activities for customers Assist with scoping exercises and contribute to service quote estimations Configure and implement Infobip solutions for new and existing customers based on business requirements Deliver technical documentation, customer training sessions, and meeting summaries while contributing to internal knowledge sharing and Communities of Practice What makes you a strong fit Bachelor’s degree in Engineering, Computer Science, Information Technology, Telecommunications, or a related technical field 1 year of experience in a technical, customer-facing, support, consulting, or solution-oriented role Basic understanding of APIs, integrations, SaaS solutions, or cloud technologies Interest in solution engineering, customer communication technologies, and technical consulting Strong communication and presentation skills, with the ability to explain technical concepts clearly Organized and detail-oriented approach to documentation, task management, and customer communication Curious mindset with motivation to continuously learn about products, technologies, and market trends Fluent in English and German, both spoken and written Nice-to-have qualifications Exposure to customer-facing technical activities such as demos, implementations, onboarding, or technical support Familiarity with communication platforms, CPaaS, or customer engagement solutions Interest in specialization areas such as CX consultancy, solution design, or product expertise Experience using AI tools or interest in applying AI to learning, productivity, or customer solutions Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.  Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries. Learn more 👉 Life at Infobip - Infobip From product quality to AI and collaboration, our Engineering & Product teams are shaping work that matters. This video gives you a look inside the people, mindset, and opportunities behind it all. Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well-being, and success. Explore more 🌱 Working at Infobip - Infobip We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way. Learn more about our culture 🔗 Principles - Infobip

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