Support our Home in the Office Coordinator role where you keep daily life running smoothly, from warm phone greetings to billing and admission contracts. Your organization, problem-solving, and positive energy help families feel supported and make every Resident's day brighter.
Responsibilities:
- Co-ordinate daily tasks in busy office environment
- Prioritize appointments and proactively and positively resolve conflicts as they arise
- Maintain office operations by ordering supplies, processing invoices
- Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
- Complete monthly accommodation billing including rate reductions
- Oversee resident comfort trust accounts
- Complete new resident admission contracts
- Other duties and responsibilities as assigned or required
We are seeking a candidate with the following qualifications:
- Post Secondary Education with a diploma in Office Administration
- Excellent interpersonal, communication and organizational skills
- Familiarity/ability to understand the MN act, Rate Reduction/GIS/OAS
- Experience in an Office and or a Long Term Care Home setting an asset-resident accounts, billings, month end reports would be an asset
- Extensive computer literacy skills including Word, Excel and Outlook
- Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing
- Demonstrated ability to effectively manage time-sensitive tasks
- Pro-active approach and able to work with minimal supervision
- Ability to work under pressure in busy, fast-paced environment
Behavioural Qualities:
- Engaging, positive attitude
- Professional and expressive telephone manner
- Exhibit a highly developed ability to actively listen to resident and employee needs
- Demonstrates flexibility and creativity in problem solving
- Forward, independent and innovative thinking
While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.
This posting is for an upcoming vacancy.