- Formulate and review strategies for Retail Banking Business for the short, medium and long term in line with Access Bank’s group plan
- Determine, establish and agree the targets for Retail Banking bank wide by products, regions and branches.
- Formulation and implementation of Retailing Banking division’s strategy.
- Definition of marketing and sales strategies of Retail Banking.
- Development of Retail Banking Products and Services.
- Management and maintenance of existing customer relationships and development of new customer relationships in conjunction with Commercial Banking and Institutional Banking Division.
- Determine, establish, approve and supervise the business plans, scope and activity size (including locations) of Products Heads and their teams to ensure that appropriate strategies are undertaken to achieve targets set for the Division.
- Coordinate the group’s activities for efficient and effective collaboration and smooth workflow with other Division, Commercial Banking & Institutional Banking.
- Monitor and report on bank wide Performance of all Retail products offerings.
- Develop a customer management framework including customer insight driven marketing.
Requirements
First degree in any discipline. A Relevant Masters’ degree will be an added advantage
ACIB is an added advantage.
Minimum of 8 years’ relevant experience in Retail with at least 3 years in management position