Job Summary:
We are looking for a highly motivated and detail-oriented Assistant Banquet Manager (Female) to support the planning, coordination, and execution of all banquet functions and events. The ideal candidate is passionate about service excellence, thrives in fast-paced environments, and brings strong leadership and organizational skills to ensure flawless and memorable experiences for our guests.
Key Responsibilities:
Support the F&B Operations Manager in overseeing all banquet functions and ensuring seamless coordination from setup to breakdown.
Supervise banquet staff during events, ensuring efficient service and adherence to hotel standards.
Collaborate with the Events, Culinary, and Stewarding teams to ensure all aspects of the event are executed flawlessly.
Review and implement Banquet Event Orders (BEOs), ensuring all setup and service details are met.
Conduct daily briefings and delegate tasks to the banquet team.
Monitor event progress and proactively address any service gaps or guest concerns.
Maintain banquet equipment and inventory, ensuring readiness and cleanliness for upcoming events.
Train and coach team members to uphold service excellence and safety standards.
Assist in evaluating staff performance and identifying development needs.
Ensure compliance with hygiene, safety, and health regulations throughout banquet operations.
Requirements:
Minimum 2–3 years of experience in banquet or events operations within a 5-star or luxury hotel setting.
Strong leadership and interpersonal skills with a service-focused attitude.
Excellent organizational and multitasking abilities.
In-depth knowledge of BEOs, event flow, and service techniques.
Flexible to work long hours, weekends, and holidays as per business demands.
Proficiency in English; other languages are a plus.
Knowledge of POS systems and basic administrative tools preferred.