About the role
The Patient Care Coordinator is often the first and last impression a client has of our clinic. This role is responsible for creating a warm, professional, and positive experience for every client while supporting consultations, scheduling, follow-up, and patient education.
The ideal candidate is friendly, organized, confident communicating with clients, and comfortable discussing aesthetic treatments, products, and services in a consultative way. This role supports both the client experience and the growth of the practice.
Key responsibilities
- Create a positive and professional experience for clients from arrival through checkout.
- Greet clients warmly and help them feel comfortable and supported.
- Communicate clearly and professionally with clients, providers, and team members.
- Support client consultations by listening to client goals and helping connect them with appropriate services.
- Educate clients on available treatments, procedures, products, and services.
- Support scheduling, follow-up, patient outreach, and retention efforts.
- Promote treatments and products through a consultative, educational approach.
- Help the practice meet client experience, sales, and growth goals.
- Handle sensitive client and business information with discretion and confidentiality.
- Stay aligned with the vision, values, and service standards of the practice.
Qualifications
- Previous experience in aesthetics, med spa, plastic surgery, cosmetic dermatology, medical office, hospitality, retail sales, or another patient-facing role preferred.
- Strong communication and customer service skills.
- Comfortable educating clients and supporting sales goals.
- Organized, dependable, and able to follow through on tasks.
- Professional, positive, and team-oriented.
- High school diploma or equivalent required.
- 5 days per week/ every other Saturday availability required.
Compensation for this position is $18–$20 per hour, based on experience, qualifications, and alignment with the needs of the role.
Avelure Med Spa- Sunset Hills is part of the Advanced MedAesthetic Partners network, a group of leading aesthetic practices across the United States. Through this partnership, Avelure is supported by a professional business services team while continuing to deliver a personalized, high-quality experience for our clients.
At Avelure, we focus on creating an elevated client experience. Every interaction is intentional, welcoming, and designed to help clients feel confident, cared for, and supported throughout their aesthetic journey.