Tallahassee, FL
This is a part time position at $20 to $25 per hour.
Description - Part Time Night Manager
City Wide Facility Solutions - Gulf Coast is seeking a Part Time Night Manager to oversee accounts in the Tallahassee area, coordinate service providers, and work with the Account Manager on resolving customer issues.
As a City Wide Facility Solutions - Gulf Coast Night Manager you will be responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The Night Manager must be able to work independently and with others, in any type of facility including but not limited to; education, industrial, manufacturing, office, medical, retail, etc. The Part Time Night Manager must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs.
This is a Part Time Night Manager position – required working hours are part time 6:00 pm to 2:00 am with potential weekends. Must be able to work these hours exclusively and have a flexible schedule.
Required Qualifications:
- Must pass a background check and drug screen
- Bilingual (Spanish)
- Must reside in the Tallahassee, FL area
- Prompt, regular attendance
- Must have own transportation
- Facility management/ Janitorial background
- High school diploma required or equivalent experience in commercial janitorial services industry
- Solid understanding of basic business math
- Demonstrated ability to work effectively in a team environment
- Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- Excellent communication skills
- Energetic, hard-working, dependable, and detail-oriented
- Strong Microsoft Office, internet, and email communication
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Must have an iPhone or iPad
- Strong planning, organization skills, and attention to detail
- Must be innovative and strive for continuous process improvement
Essential Functions:
- Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
- Review scope of work and ensure quality assurance per account to retain existing business and gain new business
- Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
- Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
- Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
- Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
- Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
- Other duties as necessary
Physical Demands:
- The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift 50 pounds.
Environment:
- While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and extreme heat. Safety requirements for this position include safety glasses, hearing protection and steel-toed work boots.