Title: Clinical Center Associate II / Senior Clinical Center Associate – Full-Time Day Shift Opportunities Across Multiple Departments Company: Roswell Park Comprehensive Cancer Center Department: Time Type: Full time Weekly Hours: 37.5 FTE: 0.9375 Summary: ✨ Be the Heart of Our Patient Experience! ✨ Are you organized, friendly, and energized by a fast‑paced healthcare environment? We are seeking a detail‑oriented Clinical Center Associate II or Senior Clinical Center Associate to support daily operations across multiple departments within our organization. Day shift opportunities are available, primarily in inpatient and outpatient clinic settings. In this role, you’ll be the welcoming face and steady hand behind the scenes—answering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders. You’ll help guide patients through their visits, handle co-pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, you’ll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors. If you enjoy being at the center of it all and making a meaningful impact every day, this could be the perfect fit for you! 🌟 The starting hourly rate for the Clinical Center Associate II position is $24.39. The starting hourly rate for the Senior Clinical Center Associate position is $27.32. **Both positions includes a comprehensive benefits package.** Qualifications: Required Education and Experience for Senior Clinical Center Associate: 1. Medical Office Assistant Associate’s degree and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 2. Associate’s degree and the equivalent of five (5) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of five (5) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 4. High School diploma or High School Equivalency Diploma and the equivalent of six (6) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 5. High School diploma or High School Equivalency Diploma and the equivalent of five (5) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards. Required Education and Experience for Clinical Center Associate II: 1. Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 2. Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 4. High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 5. High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards. Equal Employment Opportunity Statement Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law. Reasonable Accommodation Request RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Our Core Values RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect. Historical Compensation Information Statement Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected]. Welcome to Roswell Park Comprehensive Cancer Center, America's first cancer center founded in 1898 by Dr. Roswell Park. As one of the largest employers in Western New York, Roswell has over 3,300 employees, including over 200 physicians and scientists and 400 nurses. It’s a new era at Roswell Park. Leading the way in cancer research, treatment and education for more than a century, today Roswell Park is setting our course for a second century of extraordinary advances in cancer research and treatment. Equipped with the best facilities, the sharpest and most creative minds, and the single objective of curing cancer, we stand on the threshold of historic discovery.

Clinical Center Associate II / Senior Clinical Center Associate – Full-Time Day Shift Opportunities Across Multiple Departments.

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