Job # EM25165
Job Title Field Services Supervisor
Office Location Houston, TX preferred
Business Function/Department Energy & Infrastructure Solutions / Field Engineering
Sales Territory, if applicable N/A
General Role Description
Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon
Role Accountabilities
- Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients
- Implement and monitor a process for efficient resource assignments for field services on projects
- Develop, monitor and manage field engineering capitalization budgets to meet business targets
- Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects
- Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved
- Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements
- Identify opportunities, initiate and lead process improvement initiatives in the organization
- Monitor skill base within the team and report opportunities for skills improvement to immediate manager
- Ensure the skills database is accurate and current
- Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP
- Ensure client issues are resolved, at job site if necessary. Escalate to appropriate management as needed
- Cooperate with other functional groups and other group companies to ensure projects are executed successfully
- Monitor and ensure compliance to business and technical processes
General Employee Accountabilities
- Bring full effort to bear on tasks assigned by manager
- Give manager best advice
- Give earliest notice when work cannot be delivered as specified
- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
- Comply with all Company policies, practices, and procedures and all regulations and laws
- Recommend viable improvements proactively
- Ensure effective utilization of business tools and processes
Manager Accountabilities
- Build and lead a team of committed and capable employees
- Plan for, appropriately assign, resource, and integrate the work of the team
- Lead, expect, and implement continuous improvement
- Own the output of the team
- Ensure team members fulfill functional and general employee accountabilities
- Exercise effective managerial leadership to include
- Two-way managerial team working
- Fair and just treatment of direct reports
- Context setting
- Planning
- Task assignment
- Ongoing performance management
- Coaching
- Selection and orientation
- De-selection and dismissal
Requirements
Minimum Qualifications
- Bachelor of Science in Electrical, Electronic, Mechanical or Computer Engineering or related field or equivalent via education and/or experience
- 2 years of program/project management, engineering management, or other related management experience
- 2 years of experience specifying, designing and/or commissioning electrical and automation systems for metals, material handling, paper, or general industries
- Demonstrated success leading teams to accomplish business goals
- Demonstrated successful working relationships with customers, suppliers, and other internal and external contacts
- Demonstrated successful and positive leadership, interpersonal, organizational, administrative, and communication skills
- Demonstrated continuous improvement in areas of responsibility
- Proficiency in Word, Excel, PowerPoint, Outlook, a project management software, and an ERP business system
- Availability to travel domestically and internationally, approximately 50%, sometimes on short notice
Preferred Qualifications
- Demonstrated success leading remotely located teams
- Demonstrated experience in the review of commercial terms and conditions of large value services contracts to ensure risk to business is at acceptable levels
- Demonstrated success managing financial results to plan in a manufacturing or industrial services environment
- Proficiency in MS Projects, PowerBI, and Oracle
Hiring Range: $109,900-$164,900
Link to TMEIC Corporation Americas website: https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.
EEO/AA/M/F/Vet/Disability Employer