Job content and requirements: Job responsibilities: 1. Take charge of basic training/advanced training/teaching and related training administration of marketing staff for continuing education; 2. Take charge of management, selection and training of honorable lecturers to enhance the skills of trainers. 3. Be responsible for training assessment and feedback, communicate with the organization leader and chief trainer for problems found in the assessment, and perform rectification in a timely manner to improve the quality of training; 4. Maintain and enter training related information; 5. Take charge of file management of the department; 6. Assist the Master Trainer in completing other training programs at the headquarters or region; 7. Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner; 8. Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report; 9. Cooperate with departments of the headquarters to complete various projects and work; 10. Complete other tasks assigned by the superior. Rules of conduct: 11. Comply with the rules and regulations established by the regulator; 12. Comply with the rules and regulations established by the company; 13. Comply with the business operations process established by the company or its department; 14. Act in compliance with national laws, corporate ethics codes and regulations of the compliance department; 15. Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company; 16. Keep a keen sense of risk control and compliance. Job requirements: Knowledge/Skills/Education 1. Bachelor degree or above; 2. More than 3 years of insurance experience; 3. Skillful at time management; 4. Ability to work under pressure; 5. Skilled in using Office and proficient in PPT and Excel; 6. Meet the job requirements and assessment indicators set by the company for this post; 7. Meet the requirements of job description. Core competencies (arranged according to the priorities of relevant core competencies) 1. Customer service oriented 2. Concern for organization and quality 3. Focus on practical actions 4. Development and learning oriented Sensitive with interpersonal relationships About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected]. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

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