Chef Support
Get help from our team or check the status of Chef-related systems.
Create a User Account
Be sure to use your corporate email. If you are an on-premises customer, you do not need to create a new organization.
CREATE ACCOUNTLog In
Use the username (not your email) and password that you created when you set up your user account.
Log In the Ticket systemTips for Interacting with Chef Support
Severity Descriptions and Support Escalation Process
Our Service Level Agreement provides a detailed description of different ticket severity levels and how Chef handles those tickets.
Review the Service Level AgreementSubmitting & Managing Your Support Tickets via Web
The web interface is the best method for working with your Chef Support team. You can submit any severity level ticket, as well as view previously submitted tickets.
Visit the Chef Support Ticket SystemChecking the Status of Chef-related Systems
To follow the current status of any Chef-related systems you can check one of the following apps.
Visit status.chef.io Visit https://twitter.com/status_chefEnterprises Worldwide Rely On the Chef Platform
Chef 360
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