St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Instructional Designer is responsible for building and maintaining all training material for IT and Epic applications including training environment(s). He/she provides expertise in areas of application responsibility and works closely with subject matter experts on designing training requirements that are built into the IT and/or Epic system(s) and building training plans that match end user workflows. JOB DUTIES AND RESPONSIBILITIES: Supports all elements of training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s). Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s). Attends change control meetings and other meetings as required, including status meetings. Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy. Develops appropriate assessment and evaluation tools for training. Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s). Trains and supports a team of credentialed trainers in IT and Epic application(s). Responsible for the creation, maintenance, and delivery for super user and end user audiences. Maintains training curriculum, training environment, and delivers ongoing education post go-live. Develops, supports and maintains documentation and procedures as needed. Provides training to other IT staff and end user clients as appropriate. EDUCATION: Bachelor’s degree in education, instructional design, clinical field or equivalent combination of education and experience is required. Epic experience and certification is required or must become certified in Epic applications. TRAINING & EXPERIENCE: 5 years general computer experience, plus a combination of the following: 2 plus years of General Computer experience is required; 2 plus years of Healthcare experience is preferred; PC and Printer knowledge and experience is preferred. Call Management System, MS Visio, MS Project experience is preferred. Demonstrated competence in Microsoft Office suite of applications. Demonstrated experience in one or more core Epic applications. Experience in applications for training documentation authoring and creation is highly preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.

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