Position summary
The Quality Manager runs quality day to day at the plant, making sure every extrusion that ships meets the customer's print and finish requirements. This role leads the plant quality team across all shifts, owns inspection and lab release, and drives corrective action with Operations so problems are fixed at the source, not just caught at the end.
Key responsibilities
- Lead, schedule, train and coach Quality Engineers, Technicians and Lab Technicians across all shifts.
- Ensure product is inspected and released to print, alloy/temper and finish specifications; own hold, disposition and MRB decisions for nonconforming material.
- Investigate customer complaints and returns; lead 8D/root-cause teams and deliver corrective actions on time.
- Maintain plant compliance with the Quality Management System and ISO 9001 requirements; lead internal audits and support customer and registrar audits.
- Track and report plant quality KPIs (scrap, internal rejects, customer PPM, complaint closure time) and lead improvement projects against them.
- Partner with Extrusion, Die Shop, Finishing (paint/anodize), Thermal Barrier and Fabrication supervisors on process control and first-article approvals.
- Oversee the plant lab and gauge calibration so mechanical, dimensional and coating test results are accurate and traceable.
- Act as the plant quality contact for customers and Sales on technical questions, specifications and visits.
- Build quality awareness on the floor through training, visual standards and boundary samples.
Qualifications
Required
- Bachelor's degree in Engineering, Quality or related field, or equivalent experience.
- 5+ years of quality experience in a manufacturing plant, with 2+ years supervising people.
- Working knowledge of ISO 9001, root-cause analysis, SPC and gauge/MSA practices.
- Ability to read prints and apply GD&T and dimensional tolerances.
- Strong communication with operators, supervisors and customers alike.
Preferred
- Aluminum extrusion experience, including press and die practices and alloy/temper basics.
- Paint, anodize or thermal barrier quality experience (AAMA 2603/2604/2605).
- ASQ CQE, CQA or CMQ/OE; Six Sigma Green or Black Belt.
- IATF 16949 or automotive core tools exposure.
Work environment
Primarily on the production floor and in the quality lab; exposure to heat, noise and moving equipment. Must wear required PPE and be available to support off-shift and weekend issues as needed.