Position summary
The Quality Systems Coordinator keeps the Quality Management System organized, current and audit-ready across every plant. This role owns document control, audit scheduling, corrective-action tracking, calibration records and quality training records, so the quality team can focus on the floor knowing the system behind them is solid.
Key responsibilities
• Administer document control: issue, revise, approve and archive procedures, work instructions, forms and quality records.
• Schedule and support internal audits; coordinate registrar and customer audits, including preparing evidence and logging findings.
• Track corrective and preventive actions (CAPA) and customer complaints to on-time closure; send reminders and escalate overdue items.
• Maintain the gauge and lab equipment calibration schedule and records.
• Prepare data and minutes for management review; compile monthly quality KPI reports and customer scorecards.
• Maintain quality training matrices and records for operators and quality staff.
• Manage customer-specific requirements, certifications and supplier certification files (billet, paint, chemicals).
• Prepare certificates of conformance and test reports when customers require them.
• Support continuous improvement of QMS processes and digital record-keeping.
Qualifications
Required
• Associate degree or equivalent experience; bachelor's preferred.
• 2+ years in quality, document control or a QMS administration role in manufacturing.
• Working knowledge of ISO 9001 requirements.
• Highly organized with strong attention to detail and follow-through.
• Advanced Microsoft Excel, Word and SharePoint or document management system skills.
Preferred
• ISO 9001 internal auditor training or ASQ CQIA/CQA.
• Experience in metals or aluminum manufacturing.
• Experience with QMS software or ERP quality modules.
Work environment
Primarily office-based with regular visits to plant floors and labs for audits; must wear required PPE when in production areas.