PREPARING US FOR TOMORROW'S WORLD
You specialize in building and maintaining leading-edge B2B2C solutions built on world-class technology stacks that bring our unique vertical SaaS experience to Japan, Southeast Asia, and beyond. Millions of people will be impacted by your contributions, which are demanding in design and quality but also incredibly rewarding.
Why work in Manabie:
- Growth environment with professional and highly skilled product teams.
- Be a part of the journey of a high-growth startup and contribute to the digital transformation of education.
Responsibilities:
1. Test Strategy & Planning:
- Define, create, and maintain comprehensive test plans for web and mobile applications.
- Develop structured test case scenarios (positive, negative, boundary, exception) using appropriate techniques (e.g., decision tables, state transition, equivalence partitioning).
- Ensure that all test plans align with both Agile and Waterfall methodologies, depending on project requirements.
- Identify gaps in product requirements during grooming sessions and proactively suggest improvements.
2. Testing Execution & Defect Management:
- Perform functional, regression, security, and integration testing for web and mobile applications.
- Detect and log defects using Jira or similar tools, track issues to resolution, and ensure proper communication with stakeholders.
- Conduct exploratory and usability testing to identify edge cases and potential user experience issues.
- Work closely with developers and product managers to ensure timely bug fixes and incident handling.
- Test role-based access control based on user profiles, roles, permissions, and assigned locations.
- Assess whether Japanese translations and expressions are natural, clear, and easy for Japanese users to understand, rather than being literal translations.
- Gain a detailed understanding of how customers use the product, execute scenario-based testing based on their actual workflows, and update test cases and test documentation as needed.
- Perform testing with a thorough understanding of Japan-specific requirements, including Japanese wording, field labels, error messages, date formats, addresses, personal names, and Japanese business practices.
3. Test Automation & CI/CD:
- Strong foundation in manual testing, with some experience in automating critical workflows.
- Ability to write simple automated test scripts for regression using Playwright or other frameworks.
- Familiarity with API automation.
Requirements:
- Must-Have:
- 3+ years (Middle) or 5+ years (Senior) of experience in testing web applications and mobile applications in an Agile environment.
- Deep understanding of SDLC & QA processes, ensuring best practices are followed.
- Strong test case design skills using industry-standard techniques (decision tables, equivalence partitioning, boundary value analysis, state transition).
- Proactive ownership mindset - able to work independently and take full responsibility for QA efforts in the team.
- Proactive Communication & Reporting: Confident in driving discussions with stakeholders, resolving blockers independently, and clearly reporting test metrics and quality risks.
- Product Mindset: Ability to understand business logic and user workflows to design high-impact, end-to-end test strategies.
- Hands-on experience with SQL for validating and verifying backend data.
- Strong analytical skills to break down requirements, identify missing scenarios, and suggest test coverage improvements.
- Experience with defect tracking tools like Jira and test management tools like TestRail or Qase.
- Japanese proficiency (N2 and above)
- English proficiency (Intermediate or above, TOEIC > 650) - able to communicate effectively in an international team.
- Nice to Have (Highly Preferred):
- Salesforce or ERP system experience.
- Experience working with Japanese clients.
- Hands-on experience with API testing using Postman/Karate.
- Experience in performance testing.
- Automation skills (Playwright, TestCafe, or other frameworks).
- Prefer to have the ISTQB certificate.
Perks:
- Probation: 2 months (100% full-time salary).
- Health Insurance package from Bao Viet.
- 13-months and Performance Bonus.
- 14 days of Paid Leave Annually.