- Coordinate and manage all aspects of air export shipments, ensuring compliance with all relevant regulations and guidelines.
- Communicate with customers, carriers, and internal teams to obtain shipment details and provide status updates.
- Book cargo space with airlines, negotiate rates, and arrange for transportation to the airport.
- Prepare and review export documentation, including airway bills, commercial invoices, and packing lists.
- Ensure accuracy and completeness of all shipment-related documentation to minimize delays and errors.
- Monitor and track shipments to ensure on-time delivery and provide timely updates to customers.
- Collaborate with customs brokers to facilitate customs clearance processes.
- Handle any issues or discrepancies that may arise during the export process, including cargo discrepancies, delays, or regulatory challenges.
- Stay up-to-date with changes in export regulations and compliance requirements.
- Assist in the development of efficient export processes and procedures to improve departmental operations.
- Provide excellent customer service by addressing customer inquiries and concerns promptly and professionally.
- Minimum of 2 years of experience in air export coordination within the freight forwarding industry.
- Knowledge of air export regulations, documentation, and procedures.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Attention to detail and a commitment to accuracy.
- Proficiency and comfortable with technology; experience with Google Suite and CargoWise is preferred.
- Problem-solving skills and the ability to handle high-pressure situations.
What do we offer to you?
- Competitive salary commensurate with experience.
- Comprehensive health insurance.
- Retirement benefits with 401(k) matching.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
If you are an experienced Air Export Coordinator seeking to join a dynamic team where your contributions can make a meaningful impact to the success of a growing forwarding company, we encourage you to apply.
We look forward to hearing from you!