Receives and directs visitors, employment applicants, inbound telephone inquiries and others to appropriate locations and parties. Operates telephone system for inbound calls. Receives and relays messages/telephone calls from internal and external sources Making individuals entry in VAM's system Recording the movement of clients in and out of the reception/ organization. Greets guests/visitors; notifies personnel of visitor arrival. Maintains a visitors’ log and issues badges when necessary. Collecting the badge when they exit the premise & logging them out from the VAM's system. Responds to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses, etc. Handling of inward & outward couriers. maintaining all records in the courier register. May assist with filing, sorting, mail distribution and completing special administrative support projects. Maintains vigilance and conducts security profiling of all people in and around the lobby and ensures no unauthorized movement of visitors and candidates within the facility. Responds to emergency situations following set protocols (including fire & security breaches). Stops unauthorized material exit, receives material deliveries. Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees. Why Work at GIA? Working at GIA means you can express your passion for gemstones and make a difference. GIA employs more than 3,000 people around the world. Some are educators who are committed to teaching. The rest are highly skilled professionals representing almost every aspect of the business world. This diverse and highly talented group works as a team to fulfill the Institute's mission to protect the public by setting and maintaining universal standards for gemstone evaluation. Couldn’t find what you are looking for? Send us your CV at [email protected] and we will revert whenever there’s a suitable opening! We welcome you to explore your career path in GIA! Pre-Employment Requirements: • Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification. Equal Opportunity • GIA is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status. • Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA's Human Resources department and invited for an interview. Thank you for your interest.

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