Hi there, we’re Article. 👋 We have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. As the Facility Operations Associate, you’re a Swiss Army knife who is happy to do whatever is needed for our headquarters operations. This means you’ll be supporting a large variety of teams with miscellaneous tasks, taking ownership of shipping fabric samples to our customers, and building and moving our sample furniture.
Why We Need You:
You’ll be the go-to person to help with anything related to our product samples and fabric swatches at our Vancouver HQ. Because of this, you’ll get to work with multiple departments and be exposed to all the different teams that work out of HQ. You’ll work closest with the Creative team and help them set up our in-house photo studio for scheduled shoots. Outside of working with the product directly, you’ll also help with keeping the HQ organized and help with any event set-ups needed.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
- Hourly Rate: $23.00/hour
- On-site 5 days a week
- Working Schedule: Monday to Friday, 7:30 am – 4:00 pm (hours may vary based on events)
About the Team:
The facilities team at HQ consists of 4 other associates and the Facilities Manager.
The facilities team at HQ consists of 4 other associates and the Facilities Manager.
We have free parking available and secure bike storage with shower facilities. We are also a 20-minute walk away from the VCC Clark Sky Train Station and the Science World Station
- Receiving, unboxing, and assembling incoming furniture samples and relaying their arrival to internal customers, noting any assembly issues or transportation damages.
- Keeping our furniture sample inventory up to date, in a clean and well-organized environment.
- Staging furniture pieces in our in-house photo studio, following directions from set designers in person and via digital scene mood boards (Milanote).
- Keeping all working environments clean and organized.
- Partaking in safety walks and be proactive in creating and maintaining a safe working space.
- Conducting a weekly inventory of our fabric, leather, and wood swatches.
- Performing quality control checks on all incoming swatch orders.
- Using shipping software to ship and track swatch orders and ship out parcels for internal customers as needed. Troubleshoot and communicate with 3rd party carriers when issues arise.
- Remaining flexible when dealing with rapidly changing priorities and last-minute requests from internal customers.
- Performing minor building maintenance duties: watering plants, daily perimeter check, etc.
- Prior customer service experience and/or warehouse experience is an asset - helping people solve their problems is what makes you happy.
- Prior experience in a photo studio, production environment, and/or event setup - you’ll be assisting the photography team quite a bit.
- You are someone who can work on the fly and come up with solutions as problems arise.
- Able to lift/maneuver up to 50 lbs. of merchandise by yourself.
- Able to lift/maneuver heavy items (±50 lbs.) with a team member (team lift) and/or proper lifting equipment.
- Mechanically inclined - you’ll be assembling a lot of furniture
- Legally able to work in Canada (up to FULL TIME HOURS year-round/ no Student VISA)
- Completion of criminal background check
Life:
- 15 days of vacation*
- 6 well-being (sick) days
- 1 Inclusion and Diversity Day
- Total Health:
- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
- Office Space:
- The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
- Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
- Standup desks can be requested too
- Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
- Onsite fitness equipment with showers and towel service
- A dog-friendly office - well-socialized pups are welcome
- Getting here:
- Free street parking (first-come, first-serve; no reserved spots for senior leaders)
- Indoor secure bike storage with change rooms and showers
- 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
- Extra:
- 45% discount on our entire product range (15% for friends and family)
*Prorated