Current Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Operations Processing Specialist - Alternative Investments Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic requires a minimum of four (4) days per week working in the office. Applicants must be able to meet this in-office attendance requirement based on an assigned schedule, regardless of your commuting distance or personal travel time to the designated office location. Osaic is not considering remote candidates at this time. Role Type: Full-time, Non-Exempt Salary: $45,000 - $49,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days, and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/benefits Summary: The Operations Processing Specialist will be part of a team responsible for the accurate, timely and efficient processing of routine and complex transactions involving client account opening, account maintenance, rep changes, sponsor company changes and supporting the day-to-day activities associated within Brokerage Operations.  Responsibilities: Provide a high level of service and support to independent financial advisors nationwide   Review, process and follow up on a variety of complex brokerage and non-brokerage account requests   Act as subject matter expert for several different responsibilities within brokerage Operations   Act as back-up to co-workers and senior processors through cross-training on all department functions   Interact with clearing firm on routine brokerage account processing requests; provide timely updates and statuses in contact management and workflow systems   Answer internal and external phone calls; make outbound phone calls to our advisors   Update contact management systems with professional grammar and spelling   Exercise judgment to know when to escalate issues to manager or supervisor    Ability to process work from multiple operations classifications with a high degree of accuracy   Act as a back-up for Operations Team Lead for escalated service requests and phone calls   Assist in training and mentoring new hires   Work closely with Operations Supervisor and Team Lead to ensure escalations are resolved   Participating with projects and system testing as needed   Identify and recommend opportunities for improving existing procedures, training manuals and other improvements   Create a strong working relationship with vendors, internal stakeholders and advisors   Keep up to date on changes to industry and business processes   All other duties as assigned.   Education Requirements: Bachelor’s degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Basic Requirements: 3+ years of work experience in financial services. Proficiency at Microsoft Word, Excel, Edge, Chrome, Outlook, OneNote, Teams. Excellent communication & organizational skills. Must become proficient with the following systems: NetX360, Wealthscape, Front-End Imaging (FEI), Salesforce (contact management and imaging workflow systems), eQuipt and other assigned back-office functions.  Must acquire and retain knowledge of securities industry rules and best practices regarding brokerage account operations and have strong organizational and time management skills.  Be able to work independently and maintain elevated levels of quality. Ability to participate and contribute to a team environment. Ability to work overtime, including weekends, as needed to support heavy work volume when applicable. Preferred Requirements: 3+ years’ experience in financial services operations or broker-dealer setting.  FINRA Series 7 license a plus.  Current Employees and Contractors Apply Here Don't see a job that works for you? Not to worry, you can still introduce yourself to us by clicking on, Get Started.

Operations Processing Specialist.

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