ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. Further information at ZEISS India. Job Summary: We are seeking a skilled IT Infrastructure Support Engineer with excellent communication skills, basic knowledge of passive and active networking, and foundational understanding of ESXi servers and Windows operating systems. The ideal candidate will handle first-level IT infrastructure support and ensure the smooth functioning of IT systems while escalating complex issues to higher support tiers. Key Responsibilities: Incident and Request Management: ITSM Respond to and resolve technical support tickets promptly, ensuring proper categorization and documentation. Escalate unresolved issues to appropriate teams when necessary. Networking Support: Perform basic troubleshooting of passive networking components (cables, patch panels) and active networking devices (switches, routers, access points). Diagnose connectivity issues and escalate more complex network problems. System and Server Support: Assist with the basic setup, monitoring, and troubleshooting of ESXi servers and Windows-based systems. Support virtualization tasks, including server reboots and verifying VM health. Hardware and Software Support: Provide first-level support for desktops, laptops, printers, and other peripherals. Assist with software installation, updates, and licensing tasks. Monitoring and Maintenance: Monitor IT infrastructure components for performance and availability issues. Report and log identified issues to ensure proactive resolution. End-User Support: Provide on-site and remote technical support to end users for hardware and software issues. Educate users on basic troubleshooting techniques and IT best practices. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Basic understanding of: Passive and active networking concepts (LAN/WAN, switches, routers). ESXi server environments and virtualization basics. Windows operating systems and troubleshooting techniques. Skills and Competencies: Strong communication skills with the ability to assist users of varying technical proficiency. Problem-solving mindset with a keen eye for detail. Basic familiarity with ITSM tools ( ServiceNow). Ability to work effectively in a team-oriented environment. Experience: 2-3 years of experience in IT infrastructure support or related areas. Job Type: Full-Time Additional Requirements: Flexibility to work in shifts or on-call support, if required. Eagerness to learn and grow in a dynamic IT environment. Your ZEISS Recruiting Team: Saptarshi Chowdhury Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

IT Analyst.

more at Zeissgroup.

Specialist, Application, Refractive, MED, TH

Development Engineer – Optical Component Integration Processes (m/f/x)

Process Engineer (m/f/x) - Optical Metrology DUV

similar roles.

(CEMS Students) Commercial Graduate Rotation Program - Sales Path

Sales Development Representative

Associate Community Manager - Archer Apartments

Leasing Ambassador - The Standard at West Lafayette

Service Sales Manager

Wealth Business Development Associate II