Your role What you'll be doing What We Need Corpay is currently looking to hire a Director, Payments & Banking Strategic Projects within our Cross-Border division. This position falls under our Payments Operations line of business and is located in Toronto, Canada. In this role, you will lead strategic operational initiatives and business transformation across banking, payments, and foreign exchange, improving financial performance, operational effectiveness, customer experience, and risk management. You will report to the SVP, Global Payment Operations, and regularly collaborate with payment operations management across all geographies, treasury, FX trading, product, technology, risk, compliance, and senior leadership. How We Work As a Director, Payments & Banking Strategic Projects, Corpay will set you up for success by providing: Assigned workspace in the Toronto office Company-issued equipment Role-specific training and onboarding resources, as applicable Role Responsibilities The responsibilities of the role will include: Lead and ensure the timely delivery of strategic operational initiatives across banking, payments, and foreign exchange (FX), meeting or exceeding established project milestones, performance metrics, financial objectives, and business outcomes. Drive business transformation and operational change across banking, payments, and FX functions, ensuring effective project execution, governance, milestone tracking, and stage-gate approvals. Partner with cross-functional stakeholders to support the implementation and adoption of new banking capabilities, payment solutions, FX products, processes, and technologies. Conduct comprehensive business and financial analyses across banking, payment processing, and FX operations, leveraging data collection, performance metrics, and market intelligence to identify trends, operational inefficiencies, revenue opportunities, and areas for improvement. Develop executive-level presentations, business cases, and performance reporting to communicate strategic initiatives, project milestones, financial impacts, risks, and recommendations to senior leadership. Generate actionable insights through customer service interviews, competitive and market research, subject matter expert consultations, focus groups, and surveys to inform banking, payments, and FX product strategies and business decisions. Lead data-driven initiatives to optimize end-to-end banking and payment operations, improve FX transaction processes, enhance customer experience, and increase operational efficiency through disciplined process improvement methodologies and voice-of-the-customer insights. Evaluate and quantify the financial and operational impact of strategic initiatives, including revenue growth, FX profitability, transaction volumes, processing costs, productivity improvements, customer experience, and regulatory compliance. Identify and assess operational, financial, regulatory, and compliance risks associated with banking, payments, and FX activities, ensuring adherence to established governance frameworks, internal controls, and applicable regulatory requirements. Build and maintain strong relationships with senior leadership, banking partners, payment operations, treasury, FX trading and product teams, technology, risk, and compliance stakeholders to drive alignment, influence strategic decisions, and support successful execution of business priorities. Qualifications & Skills Bachelor’s degree in Business, Finance, Economics, Banking, or a related field. Minimum of 7 years of progressive experience in banking, payments, foreign exchange (FX), financial services operations, or client-facing financial services functions, with demonstrated responsibility for improving business performance and operational effectiveness. Strong understanding of banking operations, payment processing, cross-border payments, FX transactions, and the operational processes that support the movement of funds. Proven ability to identify operational challenges, troubleshoot business issues, implement practical solutions, and ensure processes and services operate effectively from end to end. Demonstrated experience improving business operations, including transaction processing, service delivery, operational controls, customer experience, and financial performance. Experience leading business transformation, process improvements, and operational change initiatives within banking, payments, or FX environments, with an emphasis on sustainable business outcomes rather than project administration. Strong analytical and problem-solving capabilities, with the ability to assess complex operational issues, interpret financial and performance data, identify root causes, and recommend actionable solutions. Experience working across banking, treasury, payment operations, FX, product, risk, compliance, and client management functions to resolve issues and improve business performance. Strong stakeholder management skills, with the ability to influence cross-functional teams, challenge existing processes, and drive accountability for operational improvements. Excellent written and verbal communication, presentation, interpersonal, and organizational skills, with the ability to communicate complex business issues and recommendations to senior leadership. Demonstrated ability to take ownership of business challenges, independently drive solutions, and follow through to ensure improvements are implemented, adopted, and delivering the intended results. Strategic and innovative thinker with a hands-on, results-oriented approach and the ability to balance long-term business objectives with immediate operational priorities. Benefits & Perks Comprehensive Benefits Package including Medical, Dental, Vision, and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Pay Transparency The expected salary range for this position is 125,000 CAD – 150,000 CAD, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided. About Corpay About Corpay Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions. Learn more about Corpay: https://www.corpay.com Transparency & Compliance Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy. Pay Philosophy Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved – at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay.

Director, FX Payments & Banking Strategic Projects.

more at Corpay.

Sales Operations Executive - Maternity Cover

Customer Support Agent

Client Services Officer

similar roles.

Program Director, Democracy and the Rule of Law (International)

Program Director, Gender Equality (International)

Analista de Operações Técnicas Sr.

Analista de Sinistros PL

Manager, Clinical Education Content and Curriculum

Tool Maker