Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. Key Accountabilities: Customer Quality Leadership: Lead CQE activities to ensure customer specifications, requests, audits, and quality expectations are effectively managed and communicated. Customer Complaint and Corrective Action Management: Drive timely containment, root cause analysis, corrective action, preventive action, and customer response until closure. Cross-functional Coordination: Coordinate with Production, Process Engineering, QA, and other related functions to resolve quality issues, improve process capability, and support customer satisfaction. Quality Improvement and Data-driven Decision Making: Use quality tools, statistical analysis, data analytics, and digital approaches to identify trends, prevent recurrence, and improve quality performance. People Development and QA Flexibility: Coach CQE members and support role flexibility or rotation within QA functions to strengthen overall department capability. Key Qualifications: Education Qualification: BS in Electronics, Physics, Chemistry or related field Technical Competence & Skills: Quality Control and Reliability Control ISO 9001 Auditor and ISO14001 & OHSAS 18001 preferably. Statistical Process Control Failure Mode and Effect Analysis 7 Quality Control Tools Regression and Correlation Sampling Plan Process Capability Analysis Measurement System Analysis Statistical Problem Solving Geometric Dimension and Tolerance Material Science Audit Skill Data Analytical Skill AI, digitalization, automation, machine learning, and data analytics knowledge or practical experience is preferred and will be an advantage during the hiring process Ability to translate customer quality data into actionable improvement plans and communicate insights to cross-functional teams. Leadership Competence: Manufacturing Management Skill Project Management Skill Strong understanding of customer quality requirements, complaint handling processes, corrective action management, and audit support activities. Relevant Experience: Experience in Electronic or HDD field. Experience managing customer quality issues, responding to CARs/SCARs, leading root cause investigations, and supporting customer audits in a manufacturing environment. Others: Effective of Communication and Negotiation Skill. Computer and Presentation Skill. Good command of both written and spoken Thai and English. Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand. Learn more at www.donaldson.com.

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