In this role, you’ll apply your business and technical expertise to analyze, design, and enhance core systems that support the lifecycle of CL insurance policies. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. As part of our Commercial Lines 401(k) Life and Annuities team, you’ll play a crucial role in applying your business and technical expertise related to 401(k) plans and Annuities to analyze, design, test, and implement core system enhancements that support the lifecycle of 401(k) plans and Life Policies. You’ll be using technologies such as Artificial Intelligence, excel, SQL, PowerPoint, confluence, and JIRA. Experience with 401(k) and Individual Life and Annuity Products is preferred for this position. As an Analyst on our Commercial Lines Policy Administration team, you will apply your business and technical expertise to analyze, design, and enhance the core systems that support the entire lifecycle of commercial insurance policies, from quoting and issuance to endorsements and renewals. These positions can be filled at the IT Business Analyst level or the IT Product Analyst level based on the qualifications and experience of the selected candidate. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As an IT Product Analyst, you will leverage your business and technical expertise to support feature implementation that aligns with our IT product strategy. In addition, you will: Direct the effort to gather and document comprehensive business requirements and feature acceptance criteria, particularly for features involving external dependencies. Lead discussions with customers to propose and implement features that are in line with the overarching product strategy, ensuring alignment with customer needs and business goals. Demonstrate strong communication skills through clear and concise written communication and engaging presentations, facilitating effective dissemination of information across stakeholders. Identify and proactively addresses change management requirements in collaboration with business partners, ensuring smooth transitions during project implementation. Uphold quality standards by adhering to established testing best practices and expectations while identifying gaps and implementing modifications that drive continuous quality improvement. What it Takes: Associate Degree or equivalent work experience. Degree in Information Systems, Business Analysis or related discipline preferred. Bachelor Degree preferred. 2 years of related work experience preferred. Demonstrated ability to successfully manage product requirements throughout the development lifecycle. Demonstrated understanding of business process, insurance products, and customer needs preferred. Proven ability to cultivate respectful relationships with business partners and team members. Excellent written and verbal communication skills. Strong problem-solving skills with ability to identify process improvement opportunities. Strong skills in all office products highly preferred (PPT, Excel, Word, OneNote), Jira, confluence (requirement, documentation). If you have experience in the skills listed above, please consider joining our Sentry team! What You’ll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We’re part of one of the largest and most financially secure mutual insurance groups in the nation. We’ve earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We’re honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We’re in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. How You’ll Apply We’d love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera [email protected] Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation. Our associates are the most important part of our company. We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses. We make that same commitment to our associates. When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us. You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company. Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.

IT Product Analyst (Hybrid Work Model).

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