GENERAL SUMMARY: Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or equivalent required.
- One-year prior experience in a healthcare revenue cycle position required.
- Ability to communicate effectively and work independently.