Job Title troubleshooter 2 Job Description In deze rol voer je verbeteringen door die ons helpen onze producten ook in de toekomst veilig bij onze klanten af te leveren. Daarmee draag je bij aan het voorkomen van klachten en afkeuringen van onze producten. Jouw rol Je ondersteunt engineers bij het borgen van het gewenste kwaliteitsniveau van onze producten en bij escalaties. Je bent het eerste aanspreekpunt voor monteurs en testers bij technische problemen. Je maakt een eerste analyse en bepaalt of je het probleem zelf kunt oplossen of moet escaleren. Je ondersteunt bij het bouwen, mechanisch aanpassen en testen van nieuwe producten of systemen en bij het analyseren van afwijkingen ten opzichte van product- of systeemeisen en regelgeving binnen New Product Introduction (NPI). Op verzoek van ME bied je ondersteuning bij RFLD-projecten en het bouwen van prototypes. Je ondersteunt bij procesvalidatie, toolvalidatie en toolcoördinatie. Wanneer je eigen werkzaamheden dit toelaten, ondersteun je de productie. Je controleert of documentatie uitvoerbaar is en raadpleegt Engineering bij fouten en onduidelijkheden. Je volgt wijzigingen in hardware, software, protocollen en procedures zorgvuldig op, maakt deze snel eigen en communiceert hierover. Om kwaliteitsproblemen te voorkomen, doe je verbetervoorstellen voor geïdentificeerde knelpunten aan je Team Lead en Sustaining Engineers. Je neemt dagelijks deel aan de Material Review Board, waar je analyses met engineers bespreekt. Je verzorgt ook de bijbehorende administratieve afhandeling. Naast je reguliere werkzaamheden ben je betrokken bij aanvullende activiteiten, zoals tooling, 6S-audits, LEAN en Kaizen. Bij NPI draag je samen met Engineering bij aan het opzetten van voorschriften voor nieuwe producttypen. Je schakelt dagelijks met verschillende mensen en afdelingen in een dynamische technische productieomgeving. Elke dag is anders. In deze belangrijke en gewaardeerde rol werk je binnen het kwaliteitsdomein en kom je in aanraking met nieuwe ontwikkelingen en verbeteringen in onze processen. Jij bent de juiste kandidaat als Je minimaal een afgeronde technische opleiding op mbo-niveau hebt, met technische kennis en ervaring in een productieomgeving. Je overzicht houdt en als teamspeler monteurs en testers ondersteunt bij escalaties. Je communiceert zeer goed in het Nederlands en Engels en legt gemakkelijk contact met technici. Je proactief en zelfstandig werkt, initiatief neemt om problemen op te lossen en zaken afrondt. Gestructureerd werken is voor jou vanzelfsprekend. Je flexibel, stressbestendig en ruimdenkend bent en bereid bent om, indien nodig, in het weekend te werken. Je hebt kennis van en ervaring met LEAN. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Compensation & benefits Betekenisvol werk verdient een eerlijke en transparante beloning. De basissalarisrange voor deze functie is €36.609 bruto tot €61.016 bruto. We bepalen het salaris binnen deze range op basis van objectieve factoren, zoals de vaardigheden die de functie vereist, je relevante ervaring en de verantwoordelijkheid die je in deze rol krijgt, naast interne beloningsverhoudingen en lokale marktomstandigheden. In this role, you implement improvements that help us continue to deliver our products safely to our customers. Your work contributes to preventing complaints and product rejections. Your role You support engineers in maintaining the required quality level of our products and handling escalations. You are the first point of contact for assemblers and testers experiencing technical problems. You perform an initial analysis and determine whether you can resolve the issue yourself or need to escalate it. You support the building, mechanical modification and testing of new products or systems, and analyse deviations from product or system requirements and regulations within New Product Introduction (NPI). At ME’s request, you support RFLD projects and the building of prototypes. You support process validation, tool validation and tool coordination. When your own workload allows, you also support production. You check whether documentation can be followed in practice and consult Engineering about errors and unclear instructions. You carefully follow up on changes to hardware, software, protocols and procedures, quickly familiarise yourself with them and communicate them to others. To prevent quality-related issues, you propose improvements for identified bottlenecks to your Team Lead and Sustaining Engineers. You attend the daily Material Review Board, where you discuss analyses with engineers. You also handle the associated administration. Alongside your regular responsibilities, you contribute to additional activities, including tooling, 6S audits, LEAN and Kaizen. During NPI, you work with Engineering to help establish requirements for new product types. You interact daily with different people and departments in a dynamic technical production environment. Every day is different. In this important and valued role, you work within the quality domain, gaining exposure to new developments and improvements in our processes. You're the right fit if You have completed a technical qualification at Dutch mbo level or equivalent and have technical knowledge and experience in a production environment. You maintain an overview and work as a team player to support assemblers and testers during escalations. You have very good communication skills in Dutch and English and connect easily with technical colleagues. You are proactive and self-directed, take the initiative to solve problems and follow through to completion. Working in a structured way comes naturally to you. You are flexible, resilient under pressure and open-minded, and willing to work weekends when needed. You have knowledge of and experience with LEAN. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Compensation & benefits Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is €36.609 Gross–€61.016 Gross. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. For US applicants only: Philips is an equal employment opportunity and affirmative action employer Disability/Veteran. Click here to review "EEO Is The Law and Supplement” Poster. Click here to review the Pay Transparency Nondiscrimination Statement. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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