- Managing and coaching the Warehouse staff
- Conducting weekly team / huddle with Warehouse staff
- Conducting monthly 1-on-1’s with Warehouse Supervisor
- Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
- Set annual improvement objectives for Warehouse Operations
- Execution of District Tactical Business Plan
- Ensure a safe and secure work environment
- Maintain Expeditors warehouse & IOC procedures, safety and compliance standards
- Maintain a clean and professional facility
- Ensure all equipment is maintained in a safe operational condition including the required maintenance contract
- Prepare and manage budget for warehouse & IOC operations weekly/monthly/annually, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
- Ensure facility is staffed to meet demand including a flexible work force
- Preform or oversee all aspects of warehouse & IOC staffing, includes permanent and contingent staff
- Responsible for warehouse excellence success and KPIs
- Responsible for coverage of operations with staff who have the appropriate certifications
- Onboard newly hired staff and maintain the new hire onboarding and training schedule
- Responsible for employee versatility (cross training)
- Manage all receiving, shipping, container positioning, and inventory activities following operational standards; (OPS) and KPI expectations, including the warehouse / IOC standard working instructions and 7S processes
- Responsible for improving safety, quality, delivery and cost through continuous improvement methods
- Maintain compliance to all facility certification requirements and government policies
- Responsible audits of warehouse & IOC activities to ensure security and safety of people, facility, and freight
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
- Oversee and ensure compliance with Expeditors Operational Process Standards
- Written and verbal communication skills
- Listening skills
- Leadership
- Emotional intelligence
- Leading change
- Adaptability
- Presentation skills
- Analytical thinking
- Problem solving
- Strategic Planning
- English language proficiency
- 4 + years of industry specific qualification (country specific)
- Excellent organizational skills, time management skills in addition to a professional manner
- A proven history of providing exceptional customer service at all levels
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Good Microsoft Office skills (Excel, Word etc.).
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- $60,000-$80,000 base + monthly bonus