Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Position Schedule: Monday- Friday 8:00 am - 5:00 PM
Location: The role will transition to our new office space at 2001 E. Dominguez Street, Carson, CA in Spring 2027
Major Duties and Responsibilities:
- Document Handovers to Customs Brokerage teams and confirmation of clearance
- In Terminal and Street Dwell reports and follow up
- Customer Service Inbox requests
- Sending Accessorials notifications to our customers when they occur for drayage.
- Track and Tracing – Container Events and Delay Reporting
Minimum Qualifications:
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English, both written and verbal
- Must have the ability to work overtime in support of the department’s needs
- Must be able to commute to the city of Hawthorne, CA & Carson, CA
- Comfortable with numbers and basic mathematical skills
- Comfortable working in a professional business environment.
Desired Qualifications:
- Associates or Undergraduate Degree Preferred
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with a strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills
- Has a demonstrated strong work ethic, and reliability
Reporting Structure
- Supervisor and Manager
Expeditors offers excellent benefits
- 401(k) Retirement Savings Plan (US only)
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
The hourly rate for this position is $20 per hour