Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
Education and Experience:
- At least 1 year of Ocean Export experience within a Freight Forwarding company.
- Computer skills (Microsoft Word, Excel, Power Point, Outlook)
- Ability to work under pressure
- Ability to adapt to changes
- High level of attention to detail
- Strong organizational skills
- Strong communication skills
- Process oriented
- Intermediate to advanced English communication skills (spoken).
Training Requirements:
Meet company standards of 52 hours training per year, including as needed management/leadership training
Expeditors offers excellent benefits:
- Health Plan: Medical
- Employee Stock Purchase Plan evaluation after 1 year of employment
- Training and Personnel Development Program
- Growth opportunities within the company