Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything. Emplify Health is seeking an experienced, customer-focused professional to join our Business Intelligence team as a Business Intelligence Developer, Customer Support - Epic Solutions. In this role, you will turn the questions our customers bring into complete, reliable solutions. The ideal candidate will bring strong Epic knowledge and the curiosity to ask the right questions. Successful candidates will be comfortable with a request that starts out unclear and will build trusted relationships with the people they serve. What You'll Do: As a Business Intelligence Developer, Customer Support - Epic Solutions, you will design, develop, enhance, and maintain analytics solutions for Epic data. Working with subject matter experts and key stakeholders, you will: Take ambiguous requests, ask the right questions, and turn them into clear requirements and effective solutions. Take part in office hours, helping customers and building full solutions from their requests. Perform validation, testing, and user acceptance testing. Train users on the solutions you build. Contribute to data governance, including standards, definitions, and documentation. Set clear expectations with customers about scope and timing. What's Available: Fulltime, 80 hours biweekly (1.0 FTE). Schedule: Monday-Friday Days. Location: Located at our Support Services Building in Onalaska, WI. Ability to work onsite, hybrid, or remote. Remote employment options are available for residents of Wisconsin, Minnesota, and Iowa only. Compensation: Starting at $70,000/year, with opportunity for higher pay based on experience. We have the ability to fill positions at various experience levels depending on your existing experience. An Ideal Candidate Will Have Education: Bachelor's degree in IT or a related field. License/ Certification: Epic certification and experience is highly desired. Cogito certification is a plus. Experience: Experience with Power BI development, writing SQL, and Databricks. Depth in a specific Epic area, such as revenue cycle, is a plus. Familiarity with Epic tools including Healthy Planet and SlicerDicer. Experience gathering requirements and documenting them clearly. Strong customer relationship skills, including active listening and clear, plain-language communication. Strong organizational, analytical, and critical thinking skills. Strong collaboration skills with the ability to work effectively with cross-functional teams and stakeholders. Immigration sponsorship (e.g., H-1B) is not available for this position. In addition to the rewarding work, you'll receive: A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member Substantial retirement contribution including a 401k match & annual discretionary base contribution Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more! Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself! What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees. Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.

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