We are looking for an IT Supporter to be based in our office in Szczecin (Poland). You will be responsible for all aspects of IT support for everyone employed by Global Wind Service. We are seeking a candidate who is solution-oriented, patient, self-motivating and with the ability to multitask.
The candidate will have a key stake in enabling users to work effectively across our IT Platforms and will be highly involved in the administration and support of our Microsoft platform and products.
Responsibilities:
1st and 2nd level support for IT related issues and requests
Managing requests and problems in Zendesk ticketing system
Device management in Microsoft Intune
Administration of IT user onboarding, offboarding and access permissions
Various software license administration
Maintenance, assignment and tracking of IT equipment (Laptops, mobile phones etc.)
Recycling of IT equipment / handling of equipment orders
Preparation of user guides / assistance with education of users
Follow up on security incidents with end users
Coordination of equipment purchases with our IT partners
Relevant IT background, preferably with education in that field and proven experience of minimum 2 years in a similar position
Experience with management of Active Directory / MS Azure AD, MS Intune
Knowledge of Office 365 Administration, Office 365 package and SharePoint
Structured, flexible, systematic, cooperative and communicative at all levels
Open-minded with patience and respect for other cultures and high standards for own work as well
Able to communicate and share knowledge about IT in a language which all of the users understand
Fluent English spoken and written
Valid driving license
What we offer
Full time employment contract (3 months of trial period, afterwards an unlimited contract)
Private healthcare, life insurance and pre-paid cards after 3 trial months
Supportive colleagues from different units all around the world
Hybrid work model and flexibility in your daily tasks
A dynamic, inclusive and informal work culture
Ready to shape the future of offshore wind? Apply now and bring your expertise where it matters.