Responsibilities
Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:
- Minimum monthly premium written
- Average premium value
- Nett conversion ratio of quotes to sales
- Facility quality target
- Cancellation ratio
- Productivity
- FDC (First day close)
- Objection handling
- Matric
- FAIS Regulatory Exam
- Recognized Qualification depending on previous advice- giving roles
Skills and Competencies
Attributes
- Sales oriented
- Attention to detail/Quality orientated
- Deadline and results oriented
- Initiative and tenacity
- Enthusiastic and passionate about the job and the company
- Effective Planning and Work management
- Teamwork/Collaboration
- Judgement/Problem solving
Adaptability
- Integrity Tolerance for stress
Skills
- Interpersonal and communication skills
- Selling skills
- Negotiations
- Keyboard skills
- Administration skills
- Influencing
- Practical learning
- Excellent Telephone etiquette
- Communication skills
Knowledge
- Sales Structure
- Principles of Client Service
- The workings of a call centre
- Computer literacy skills
- Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
At OUTsurance our value of HUMAN is more than just a poster on the wall. It’s a key part of our culture and we are committed to fostering an inclusive and diverse workplace that reflects the communities we serve. We actively encourage applications from persons with disabilities. In support of our Employment Equity objectives, we strive to create equal opportunities for all and also welcome candidates from designated groups who meet the role requirements.