Job Description Reporting to the Information Management Specialist, the Records Officer is responsible for supporting the effective day-to-day management of the Bank’s physical and electronic records throughout their lifecycle. The role ensures that records are appropriately identified, classified, registered, stored, retained, retrieved, archived and securely disposed of in accordance with the Bank’s Records Management Policy, standards and regulatory requirements. The incumbent will maintain accurate records registers and inventories, support the implementation of retention and disposition requirements, coordinate records archiving and retrieval activities, and ensure that appropriate metadata, security and access controls are applied to records. The Records Officer will also support records digitisation, physical and electronic records clean-up, secure destruction activities and production of destruction evidence. The role is critical to ensuring that the Bank’s records remain complete, reliable, accessible and protected, while supporting regulatory compliance, audit readiness and effective information governance. Knowledge of records management principles and the management of both physical and electronic records throughout their lifecycle. Experience or practical exposure to records identification, classification, indexing and filing. Experience maintaining records registers, inventories, file plans and associated records metadata. Understanding of records retention, archiving and secure disposal processes, including applying retention schedules and maintaining evidence of records destruction. Experience supporting physical and electronic records storage, retrieval, movement and tracking, ensuring records remain secure and accessible. Exposure to records digitisation and quality assurance, including validating scanned records, indexing and associated metadata. Understanding of information security, confidentiality, access control and the protection of sensitive records. Qualifications Degree in Records Management, Archives and Records Management, Information Management, Library and Information Studies, Business Information Systems, or a similar relevant discipline. Professional certification or additional training in Records Management, Information Governance, Document Management or Information Management will be an added advantage. Knowledge of recognised records-management practices and standards, including ISO 15489, will be an added advantage. The Bank's policy specifically references SANS Records Management Standard 15489, metadata standards and electronic imaging standards as relevant best-practice guidance Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 18/11/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Records Officer.

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