Job Description Summary Lead the end-to-end Field Inquiry System (FIS) and People Placement capabilities, ensuring effective field support, timely issue resolution, efficient workforce placement, and strong operational governance. Job Description Lead - FIS & People Placement Location – Hyderabad #LI Hybrid Major Responsibilities 1. FIS Operations Lead end-to-end FIS/ServiceNow operations, ensuring effective triage, routing, resolution, and closure of field inquiries within agreed SLAs. Strengthen service quality, knowledge management, root-cause analysis, and resolution of recurring field issues 2. People Placement & Vacancy Management Lead People Placement and vacancy-management processes to enable timely and effective field coverage in partnership with business teams. Establish scalable mechanisms to identify and manage vacancies, temporary coverage, LOA, training periods, and other placement needs. 3. Governance & Controls Establish robust governance, SOPs, quality controls, documentation, and clear ownership across FIS and People Placement. Ensure process compliance, audit readiness, SLA adherence, and proactive management of operational risks and exceptions 4. Stakeholder Management Serve as the key SME and escalation point, partnering with field leadership, business teams, and global/cross-functional stakeholders. Drive alignment across teams to resolve complex inquiries, placement requirements, and field coverage challenges. 5. Operational Excellence & Automation Drive simplification, standardization, and automation across FIS, vacancy identification, and People Placement workflows. Leverage operational insights and technology to reduce manual effort, improve turnaround time, and enhance stakeholder experience. 6. People & Capability Leadership Lead, coach, and develop the team, building strong functional, analytical, and problem-solving capabilities. Strengthen cross-training, succession, knowledge sharing, and backup coverage to ensure business continuity. Skills Desired Analytical Thinking, Brand Awareness, Business Analytics, Change Agility, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

more at Novartis.

8 Nov, 2026

Novartis

Associate Director, AI Security Architecture

Leadership
Security

Israel

Salary not listed

more at Novartis.

Associate Director, AI Security Architecture

Research Scientist - In Vivo Preclinical RLT Pharmacology (80-100%)

Senior Manager, Strategy & Operations

similar roles.

Flexi Recepční (15 - 20 hod. týdně)

Junior Adótanácsadó (ÁFA) - budapesti vagy debreceni lokáció

Senior Executive / Assistant Manager, Executive Master Programmes

Assistant Director (Lifelong Learning Client Services)

Patient Care supervisor (RN)

Patient Care Supervisor (RN)

more at Novartis.

Associate Director, AI Security Architecture

Research Scientist - In Vivo Preclinical RLT Pharmacology (80-100%)

Senior Manager, Strategy & Operations

similar roles.

Flexi Recepční (15 - 20 hod. týdně)

Junior Adótanácsadó (ÁFA) - budapesti vagy debreceni lokáció

Senior Executive / Assistant Manager, Executive Master Programmes

Assistant Director (Lifelong Learning Client Services)

Patient Care supervisor (RN)

Patient Care Supervisor (RN)