ACRT, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Damage Prevention Supervisor reports to the Operations Manager at Bermex. This position plays a key role in managing our line locating crew, which covers the entire state. Ideal candidates are individuals with experience in the gas line locating field. This position is responsible for interfacing with customers, must hold a knowledge of industry standards, interface with management from within and outside of the department, and lead special initiatives in the Damage Prevention Department. This position also requires a high degree of organization, excellent time management, and exceptional flexibility day to day. What You’ll Do Manage line locating team: Travel to different project sites to meet with employees (~30% of the time) Field train locators on best practices and perform monthly audits Monitor ticket management system to ensure quality work Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers Interpret transportation regulations, safety regulations, and company policies and procedures for workers Resolve worker problems and collaborate with employees to assist in problem resolution Assist workers in tasks, as needed, such as damage prevention tickets Assist with and maintain operations: Identify, investigate, and resolve issues ensuring deadlines are met Schedule and perform repairs or preventive maintenance of vehicles and other equipment Drive vehicles or equipment to complete work assignments or to assist workers Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents Request personnel, supplies, equipment, parts, or repair services as needed Recommend and address key concerns in the operations processes: Work with manager and other leaders to identify and address inefficiencies and opportunities for cost reduction Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services Other duties as assigned. About You Must haves: Education: High School Diploma or GED. Must be at least 21 years of age Experience: 1 years of gas line locating experience. At least 1 year of management experience. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training Nice to haves: Education: Bachelor's Degree in Business Management Experience: 5 or more years of gas line locating experience. At least 2 years of management experience; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Exceptional and demonstrated leadership skills, especially in project management Knowledge and understanding of industry standards Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Strong computer skills, especially in Microsoft Office (e.g., Microsoft Excel) Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (After 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances: Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) $150 boot allowance from approved vendors Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. Salary Range Disclaimer The base salary range represents the low and high end of the Bermex salary range for this position. Actual salaries will vary depending on factors including but not limited to customer contact terms, location, experience, and performance. Other rewards may include Paid Time Off, 401(k) retirement savings plan with company match, ESOP contributions, medical, dental, and vision insurance, and other region-specific benefits as eligible. Salary Range Transparency For applicants residing in New York, the salary range for this role is from $65k min to $68k max. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc. From coast to coast and everywhere in between, ACRT Services and its family of companies is looking to hire the industry’s best talent. We’re looking for independent, self-driven people who turn challenges into solutions. People who want to use their careers to help utilities keep their customers in power. People who want to help us sustain our world. If that’s you, then we want to talk. Explore our open positions now, and start a career that can make a difference for others nationwide. Accountable to self and others Customer and company fairness Responsibility of ownership Trustworthy in all things Mission: To engage the best people and make them better to foster resiliency, environmental stewardship, compliance, stakeholder partnerships, and safer communities. Vision: To be the leader for innovation and industry-shaping solutions within the infrastructure and environmental space. ACRT Services and our family of companies are fully committed to the principles of equal employment opportunity and affirmative action. We seek to hire and empower the best people, providing exceptional service no matter where and when duty calls. We also believe in our people and invest in them through continuing education and believe in a positive, active workplace culture. If you require reasonable accommodations for any part of the application or hiring process due to disability, you may submit your request by calling 800.622.2562. For additional details please use the link provided below. careers.acrt.com/careers/job-listings Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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