Maintenance Supervisor - Citizen
Salem, OR
Who we are:
CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short – our sweet spot is all things multi-family.
With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.
About this role:
The Maintenance Supervisor is responsible for supervising and coordinating all phases of physical maintenance for a multi-family property. Responsibilities include general maintenance, supervision of maintenance staff (if applicable), prioritizing work schedules, expense control, adherence to preventive maintenance programs, and compliance with state and federal safety programs.
Hourly pay range:
$30.00 - $32.00 DOE
What you’ll do - Includes but are not limited to:
General Maintenance Duties:
- Oversee all aspects of property maintenance, including preventive, corrective, deferred, and emergency maintenance.
- Prepare or assist in preparing market-ready apartments (painting, carpet cleaning, repairs, housekeeping) within 3-5 days of vacancy.
- Perform preventive maintenance tasks and maintain detailed records.
- Ensure accurate inventory control of tools, equipment, and supplies.
- Use and enforce the use of personal protective equipment (back belts, goggles, gloves, etc.).
- Conduct apartment move-in and move-out inspections as directed by site management.
- Ensure timely completion of maintenance requests (within 24 hours unless delays are communicated to residents).
- Adhere to monthly preventive maintenance directives for lighting, fire safety, pool/spa, life safety hazards, and signage.
- Maintain familiarity with and post maps of utility shutoffs and sewer cleanouts; ensure staff is trained accordingly.
- Control expenses and seek approval from the Community Manager for expenditures.
- Perform on-call emergency services as required.
- Ensure community curb appeal and cleanliness, including grounds, laundry rooms, pools/spas, recreation rooms, and common areas.
- Comply with injury and illness prevention policies, including maintaining Material Safety Data Sheets (MSDS).
Leadership and Administrative Functions:
- Supervise, train, and evaluate maintenance staff.
- Collaborate with the Property Manager to hire, train, and review maintenance personnel.
- Coordinate activities between management and maintenance teams.
- Uphold high standards of resident service and relations.
- Monitor and assist with capital improvement projects.
- Recommend measures to improve operations, safety, and quality of service.
- Conduct monthly safety meetings and enforce safe work practices.
- Ensure compliance with Fair Housing laws and standards.
- Maintain open communication with the Property Manager and other staff, promptly reporting maintenance issues or safety deficiencies.
- Responsible for ensuring the timely and accurate submission of time sheets for their team.
Supervisory Responsibilities
- Supervise maintenance staff in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning work, evaluating performance, and resolving issues.
What you will need:
- 1+ years of Property Maintenance Experience is preferred.
- Prior Supervisory experience is required.
- One-year certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
- Proficient at Microsoft Office, including Word and Excel.
- Minimum of 1 year experience working on a PC.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
What’s in it for you:
We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:
- Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
- Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
- Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
- Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
- Work Model – Strong support for a work-life balance while keeping you connected and engaged.
- Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.
CloudTen Residential is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.