Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
- Track and Trace shipments.
- Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Accurate and timely data entry into our operating system.
- Dispatch freight.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
- Maintain compliance standards including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- Training and Development - must obtain required 52 hours of annual training.
- Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
- Strong organizational and prioritization skills are critical.
- Must have the ability to work independently and in a team environment.
- Proficient computer skills - Outlook, Excel, Word, PowerPoint
- Proven background for excellent attendance.
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus