Important note about location:
This is a hybrid position requiring 3 - 4 days per week in the office. Candidates must be located near one of our U.S. offices in the Midwest or on the East Coast listed on this job posting.
Who We Are:
TransPerfect Legal is a division of TransPerfect, the world's largest privately held language services and technology company. Our legal division partners with law firms, corporate legal departments, and litigation support teams to deliver cutting-edge solutions that drive results. We are looking for a Sales Operations & AI Automation Specialist who sits at the intersection of legal industry knowledge, sales operations, and emerging technology. This is not a traditional sales ops role; we want someone who is genuinely excited about leveraging AI and automation tools to modernize how we operate and go to market. You will work directly alongside sales leadership and cross-functional teams to eliminate inefficiencies, automate repetitive workflows, and build scalable processes that directly contribute to TransPerfect Legal's growing market share.
At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. All departments offer career growth and development that can combine your skills, interests, and experience, and we encourage our employees to have a continuous dialogue with management about growth opportunities throughout their tenure with the company.
Who We Are Looking For:
AI & Process Automation
Identify manual workflows and build AI-driven automation solutions to improve team efficiency
Leverage AI tools to accelerate RFP responses, security questionnaires, and internal reporting
CRM Data Integrity & Analytics
Own data quality standards in Salesforce and resolve issues through manual review and automated detection workflows
Partner with BI teams to build Tableau dashboards that provide sales leadership with real-time operational visibility
Conflict Review & Compliance
Manage the legal conflict review process and enhance automated conflict-checking workflows to reduce manual review time
CLE Program Management
Support administration of the Continuing Legal Education (CLE) program, including tracking, reporting, and compliance
Cross-Functional Collaboration
Align processes across Sales, Marketing, and Operations teams while developing standardized workflow playbooks
Administrative & Operational Support
Handle applications, certifications, and recurring administrative tasks with a focus on automation
What You Will Be Doing:
Bachelor’s Degree
Genuine interest in AI tools and emerging technology
Strong understanding of CRM data management
Strong Writing Skills and familiarity with MS Office
Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders
Highly organized, self-directed, and comfortable operating in a fast-paced environment
Ambitious and motivated, with the ability to learn quickly
DESIRED SKILLS AND EXPERIENCE:
Salesforce experience
Previous experience in a data analysis or sales operations role
Basic to intermediate coding or scripting ability
Experience with Tableau or similar data visualization tools
Where Your Career Is Going:
At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect #careersNOTjobs.
Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From
Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com