We are looking for a dynamic and experienced Business Continuity Officer. You will be responsible for developing, coordinating, testing, and continuously improving Business Continuity Management (BCM), Disaster Recovery Planning (DRP), Crisis Management, and Operational Resilience frameworks. This role is critical in ensuring that business services, technology platforms, people, workplaces, and third-party dependencies can withstand and recover from major disruptions.
Key Responsibilities:
- Lead and coordinate the annual Business Impact Analysis (BIA) campaign
- Manage and optimize BCP360 activities, including configuration, user support, data quality, and reporting
- Maintain and enhance BCM governance frameworks and controls
- Support DRP testing, reporting, and improvement initiatives
- Coordinate crisis management exercises, notification processes, and recovery simulations
- Collaborate with business, IT, cybersecurity, infrastructure, risk, compliance, and external stakeholders
- Support resilience initiatives related to cloud evolution, datacenter transformation, and regulatory requirements
Required Skills & Experience
- 5+ years of experience in Business Continuity Management, Disaster Recovery, Operational Resilience, IT Risk, Operational Risk, Crisis Management, or Cyber Resilience
- Strong experience with BIA, BCP maintenance, DRP testing, crisis exercises, audits, and remediation management
- Solid understanding of RTO/RPO concepts, cyber recovery, cloud and datacenter resilience, workplace continuity, and third-party risk
- Excellent stakeholder management, communication, and project coordination skills
- Experience within banking, financial services, or other highly regulated environments is highly valued
- English B2
- Workplace type: Hybrid (50% onsite, 50% remote).
- Location: Lisbon