Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance) Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day Establish duty rosters for processors and authorizers Be customer centric and manage daily work flow to meet and exceed client expectations Provide solutions and or recommendations on trade finance matters Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others Work closely with STMO, BU, GTS and other stakeholders on the daily transactions Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters Timely escalation of operational risks incidents Identify areas to improve quality, productivity and efficiency Achieve to meet Goals Setting (KPI) Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame Participate in assigned UAT and LV for system enhancement and implementation Requirements Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance) Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders Extensive knowledge in Trade Finance products and regulatory sanction requirements Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to Review policies and procedures and identify areas for improvement Exercise sound judgement on transaction monitoring and escalation of red flags Strong logical and problem-solving skills Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103 Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: DBS Asia Central Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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