Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibility ● Ensure all corporate action entitlements are processed accurately and timely to clients according to the Operation Manual and other operational duties as assigned by supervisor ● Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor ● Ensure corporate action deadlines are fully met to limit any exposures ● Exercise good judgment to promptly resolve and/or escalate problems/discrepancies within established timelines and document clearly all occurrences and exceptions for future reference ● Proactively check and investigate any discrepancies or non-credit of corporate action entitlements with custodian ● Ensure all incoming emails and instructions are responded to in a timely manner ● Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation ● Assist supervisor to prepare operation and MIS reports ● Perform GL and system record checking/reconciliation and escalate to supervisor if there is any discrepancy ● Handle internal/external customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark ● Act as various coordinator as assigned by supervisor ● Assist supervisor to conduct BCP drill test to ensure operations will not be interrupted due to disaster ● Understand the regulatory and compliance requirements and internal control standards and report problem and exceptions to supervisor immediately ● Understand the result of periodic risk based self assessment and assist to rectify exception/non-compliance issues as identified properly and timely ● Provide support in ad-hoc project and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations ● Assist supervisor to promote staff morale and team culture in order to build up an efficient, knowledgeable and professional back-end operation support team ● Cooperate with other team members and supervisor to maintain high team efficiency and effectiveness ● Maintain self-development to ensure sufficient knowledge is equipped to handle the assigned duties Requirement ● University graduated in Finance, Business Administration or relevant disciplines ● Knowledge of banking or investment practices and procedures ● Minimum 2 years’ experience in corporate action or custodial operations ● Good understanding of the entire process of corporate action operations ● Has equities settlement knowledge is preferable ● Able to accept guidance and instruction of supervisor towards achieving the team’s goals ● Being attentive to details of assigned job ● Ownership of results and commitment to personal goals ● Good interpersonal and communication skills ● Strong problem-solving skills and capability to adapt to changes ● Hong Kong public holiday support may be required ● Detail oriented with strong control mindset and able to work against tight short deadlines ● Strong motivated and able to work under pressure ● Proficiency in MS Office Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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