Serves as a member of the quality team at the national, regional or unit level. Coordinates projects resulting in continuous quality improvement and process improvement. Supports the maintenance of a strong quality program, measured processes including URAC, NCQA, and/or HEDIS (where applicable) and reported outcomes. Coordinates assigned quality and process improvement activities which may include accreditation support, process improvement projects, quality studies, CQI (continuous quality improvement) process training for staff, prevention program coordination, care coordination initiatives, satisfaction survey coordination and follow-up, provider and member advisory groups (where applicable), tracking of adverse incidents, monitoring of performance guarantees, CAPs and customer related quality initiatives. Conducts quality control reviews and external/internal audits. Summarizes findings and prepares reports on findings. Assists in the preparation of customer audits. Conducts analyses of data findings for quality and process improvement and assists in report preparation for internal and external customers. Leads and/or supports assigned quality committees and/or work groups through comprehensive project management, ensuring that documentation is accurate and timely, agenda items presented, and follow-up actions taken. Supports the quality program with the goal to meet customer requirements and performance guarantees. Duties include monitoring and execution to meet timely deliverables. Works independently and high degree of organization required. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 2+ years of HEDIS related experience (where applicable). 2+ years of quality improvement and auditing or related in healthcare field. Attention to detail and ability to work efficiently to meet deadlines and timelines. High degree of organization required. Expertise in data management, data analysis, reporting word processing, and project management skills. Strong working knowledge of Microsoft Excel, VISIO and MS Project. Knowledgeable in HEDIS (where applicable) and Accreditation (NCQA and/or URAC) requirements. Knowledge of healthcare quality improvement processes, accreditation standards, and HEDIS/performance measurement. Expertise in data management, data analysis, reporting word processing, and project management skills. Strong working knowledge of Microsoft Excel, VISIO, and/or MS Project. Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports. General Job Information Title Quality Specialist II - Remote Grade 23 Work Experience - Required Quality Work Experience - Preferred Education - Required GED, High School Education - Preferred Bachelor's - Healthcare License and Certifications - Required License and Certifications - Preferred LSSGB - Lean Six Sigma Green Belt Certification - EnterpriseEnterprise, LSSWB - Lean Six Sigma White Belt Certification - EnterpriseEnterprise Salary Range Salary Minimum: $53,125 Salary Maximum: $84,995 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

Quality Specialist II - Remote.

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