About Ten Lifestyle Group
Ten Lifestyle Group is a global, technology-enabled lifestyle and concierge business. We help members of leading financial institutions and premium brands discover and access exceptional dining, travel, entertainment, retail and lifestyle experiences. Our partnerships with suppliers and brands create distinctive member benefits while supporting engagement, loyalty and commercial growth for our clients and Ten.
We are looking for a commercially driven Partnership Manager to build and grow Ten's lifestyle proposition in Brazil. This is a hands-on, individual contributor role with strong commercial ownership of the Brazilian partnership portfolio. Dining will be a key priority, alongside hospitality, entertainment, experiences, luxury retail and other premium lifestyle categories relevant to our members and clients.
Based in Brazil, you will take ownership of identifying, sourcing, negotiating and activating high-value partnerships. You will build a strong pipeline of prospective partners, manage existing relationships and ensure each partnership is implemented effectively and delivers measurable member engagement, client value and commercial results.
You will work closely with regional and global teams across Proposition, Operations, Content, Marketing, Client Services and Business Development to ensure partnerships are visible, relevant and used effectively across our member base.
Key responsibilities
• Own the partnership strategy and pipeline for Brazil across dining and the broader premium lifestyle portfolio.
• Proactively identify, approach and secure new partners, using strong knowledge of the Brazilian market and an established local network.
• Lead commercial negotiations and contract discussions to secure compelling member benefits, preferred access, offers, experiences, inventory and commercially sustainable terms.
• Manage the full partnership lifecycle, from prospecting and proposal development through contracting, implementation, launch, activation and ongoing performance management.
• Develop and maintain a healthy pipeline, with clear priorities, next steps, expected value and delivery timelines.
• Build trusted, long-term relationships with existing partners and identify opportunities to expand, renew or improve each relationship.
• Ensure benefits and offers are operationally ready, accurately communicated and effectively activated across relevant channels.
• Use redemption, demand, engagement, NPS and revenue data to evaluate performance and translate partnerships into measurable commercial and member outcomes.
• Work with Content and Marketing to maximise awareness and usage of negotiated benefits, experiences and offers.
• Partner with Lifestyle Management and Operations teams to maintain service quality, resolve issues and improve the member experience.
• Monitor competitors, consumer trends and emerging opportunities across Brazil's dining, hospitality, entertainment and premium lifestyle sectors.
• Support client proposals and regional or global partnership initiatives when relevant, sharing local market insights and best practice.
• Keep internal stakeholders informed about new partnerships, changes, launch requirements, results and opportunities.
Requirements
• Strong and current expertise in the Brazilian market, ideally supported by an established network across dining, hospitality, entertainment, experiences, luxury or other premium lifestyle sectors.
• Proven experience proactively sourcing, negotiating and securing partnerships, supplier agreements, commercial benefits or strategic alliances.
• Clear commercial ownership and a track record of building a pipeline, progressing opportunities and delivering measurable engagement, revenue or business value.
• Experience managing partnerships from initial prospecting through implementation, activation, performance review and renewal.
• Strong negotiation, relationship management and stakeholder management skills, including confidence working with senior external and internal stakeholders.
• Ability to use data and market insight to prioritise opportunities, assess partnership performance and recommend improvements.
• Good project management skills and the ability to coordinate multiple stakeholders, workstreams and deadlines.
• Experience in a customer-led, membership, hospitality, concierge, financial services, luxury or premium consumer environment is advantageous.
• Native Portuguese speaker with fluency in English. Proficiency in Spanish is an advantage
• Competent use of Excel and PowerPoint for pipeline management, analysis, proposals and presentations.
• A proactive, entrepreneurial and collaborative approach, with the resilience to create opportunities rather than wait for them.
Benefits
Our people are at the heart of our business, and we foster a culture of recognition and appreciation, both through regular reviews and our annual Extra Mile Awards, where we celebrate those who go above and beyond in their roles.
We also encourage everyone at Ten to bring their ambitions and interests into their career journey, and we are there every step of the way to support their growth and development.
What we offer:
- Competitive salary, based on experience
- Bonus, meal/food allowance, home office allowance, health and dental insurance, plus a referral bonus through our Employee Referral Programme
- Hybrid working model: 2 days per week in the office, combining remote and office-based work to support a better work-life balance.
- Paid sabbatical: One month of paid sabbatical leave for every 5 years of service, without using your annual leave allowance.
- Working Holidays: Opportunities to travel and work from anywhere in the world
- Employee discounts: Access to great discounts on travel and entertainment, just like our members.
- Be part of a dynamic, inclusive and global team, with diversity at its core.
- Real career development opportunities within a fast-paced, growing international company.
Our Commitment to Diversity
We welcome different perspectives, cultures and experiences. We value diversity and are committed to creating an inclusive working environment for everyone at Ten.
This belief brings our teams together. All aspects of employment, including hiring, promotion, disciplinary action and termination, are based on merit, competence, performance and business needs.