To Provide the leadership and direction required to develop and manage customer relationships in Corporate Institution
Requirements
Functions & Responsibilities
- Draw up work schedules for identifying and marketing prospective customers
- Maintain good public relations with current and prospective customers
- Definition of marketing and sales strategies of Institutional units
- Development of Corporate Products & Services
- Negotiate Treasury rates with customers in consultation with Treasury to ensure maximum profitability to the bank
- Management and maintenance of existing customer relationships and development of new customer relationships
- Monitor the unit’s performance against monthly/quarterly/annual plans
- Prepare the Group's annual budget for consolidation and incorporation into the Divisional Budget
- Prepare and present the Groups Monthly Profitability Report (MPR) to the Division
- Appraise Unit Heads and account officers (s)
- Perform other duties as may be assigned by the Sector Head
Skills/Competence Requirements
- Good Customer Service / Relationship Management
- Strong negotiation skills
- Oral & Written communication
- Industry or Sector experience
- Generic Skills
- Initiative
- Entrepreneurship/ taking ownership
- Analytical Skills/ Problem solving
- Self-Management
- Interpersonal Skills
- Supervisory Skills
- General managerial/ administration
- Team building / conflict management
- Coaching
- Leadership / Influencing
- Organisation and coordination skills
Qualification
A good first degree in any discipline. Relevant Masters’ degree will be an advantage
Professional Membership
A recognized professional certification will be an added advantage
Minimum Experience
Minimum of 10-12 years experience in a bank with experience at least 5years in Institutional marketing