The Sales Training Manager is responsible for building and sustaining a high-performing sales organization through the design, implementation, and continuous enhancement of sales learning, leadership development, coaching, and capability-building programs. The role ensures that sales teams possess the knowledge, skills, behaviors, and competencies required to drive customer engagement, strengthen account partnerships, and achieve business objectives.
Key Responsibilities
- Continuously develop and execute the organization's sales capability development strategy aligned with business priorities.
- Build and maintain capability frameworks across all sales roles.
- Conduct regular capability assessments and training needs analyses to identify performance gaps and development opportunities.
- Establish learning roadmaps and certification programs for sales professionals and sales leaders.
- Design, implement, and continuously improve sales training curricula in accordance with the GHC Capability Framework.
- Lead onboarding and induction programs for newly hired sales employees.
- Develop both classroom-based and digital learning interventions to support nationwide capability development.
- Ensure training programs remain current, relevant, and aligned with evolving customer and market needs.
- Develop coaching capabilities among first-line and second-line managers and conducts his own field coaching as necessary.
- Establish coaching frameworks, field coaching standards, and leadership development pathways.
- Partner with sales leaders to reinforce learning application and sustain behavioral change in the field.
- Design learning reinforcement and embedding activities that translate training into improved field execution.
- Lead workshops, conferences, and learning events supporting sales force development.
- Partner with HR on commercial transformation initiatives within the sales organization.
- Uphold the capability governance to drive business outcomes.
Qualifications
- Bachelor's Degree in Business, Marketing, Healthcare, Psychology, Human Resources, Education, or related discipline.
- Sales & marketing hands-on experience in a pharmaceutical or medical device companies
- Minimum 5 years of progressive experience in sales training, capability development, learning and development, or sales leadership.
- Experienced managing large-scale capability development initiatives for field-based sales organizations.
- Strong facilitation, coaching, and stakeholder management experience.